Marketing
See who your guests are and how they spend
See when guests come, what they spend and buy, your best guests and regulars going quiet, from your Square till orders.
1 min read · Updated
In short: go to Customers › Know your customer to see who your guests are and how they behave, from your Square till orders.
CustomersKnow your customer
Gifting
Customers
Search
Know your customer
Marketing
Know your customer
Menu
Gifting
Customers
Search
Know your customer
Marketing
Read the report
- Go to Customers › Know your customer.
- Pick venues with the venues button (it shows All venues) and a date range (it starts on the last 90 days).
- Scroll the sections. Each only shows when there is data for it.
- Under Guests to know, click a guest who has a profile in Your best guests or Regulars going quiet to open it.
Reports: Guests to knowA drawing of a report with its totals and a chart over time, with Guests to know marked.
Reports
Guests to know
Reports
Guests to know
Check it worked
The line above the title shows your venues and period.
If it does not load
- No till orders: no Square till orders landed for that selection. Try a wider date range or another venue.
- Couldn't load this report: try a narrower date range or fewer venues.
Email support at agent@stampede.ai with:
- The venues and date range you picked.
- A screenshot of the page.
Good to know
- It only shows for organisations connected to Square, and then every role can see it.
- With a venue chosen in the venue picker at the top of the screen, it covers that venue only.
- How guests are counted, at the end, explains the figures.
Related searches
Related articles
High bounce rate on a campaign
What a normal bounce rate looks like, and what to do when bounces jump: a domain that lost its authentication, Microsoft inboxes or an old list.My marketing emails are going to spam
Authenticate your own domain so emails land in the inbox, and what a drop in open rate or a spam complaint means.My email campaign has not sent
Check the message beside the send button, any approval step, the schedule and the campaign status to see why an email has not gone out.A campaign went to the wrong list, sent old content, or reached guests twice
A sent email cannot be recalled. Find out what went wrong, stop anything still due to send, and check the audience and content next time.