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Ask the support agent out loud

Press a shortcut on a computer, or hold the Menu pill on a phone, to ask the support agent by voice from any page.

1 min read

In short: press ⌘ / on a Mac or Ctrl / on Windows, or hold the Menu pill on a phone, then speak.

On a computer

  1. On any page, press ⌘ / on a Mac or Ctrl / on Windows.
  2. Allow the microphone if asked, then say what you need.
  3. To close it, press Esc or the same keys again.

On a phone

  1. Press and hold the Menu pill at the bottom of the screen. Keep your finger still, or the page scrolls instead.
  2. Allow the microphone if asked, then speak.

A quick tap on Menu opens the menu as usual.

Check it worked

The agent replies out loud. Conversations are saved under Support › Conversations.

If it does not work

The shortcut does nothing

  • On the Support pages, type to the agent instead. See get help from support.
  • In the email campaign editor, the keys belong to the editor. Use another page.

If the agent cannot help, or you cannot use a microphone:

Email support at agent@stampede.ai with:

  • Your organisation and venue name.
  • What you were trying to do, and what happened.
  • A screenshot, if you have one.

Good to know

  • The agent knows your page and venue, and can take you to another page without losing the conversation.
  • Everyone can use the support agent, whatever their role.
  • Support may ask you to prove who you are. See verify your identity for support.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai