Account and billing
Verify your identity for support
Generate a short-lived code to read out to Stampede support, so they know a request really comes from you.
1 min read · Updated
In short: support may ask for a code before changing your account by phone. Make one under Account options › Verify my identity.
Generate a code
- Click Account options (three dots) beside your name, at the bottom of the left menu.
- Click Verify my identity.
- Click Generate code.
- Read the code out, or click Copy. Give it to support before the expiry time shown.
If it does not work
- Expired? Click Generate new code.
- Too many requests, please try again later? Wait a few minutes.
Email support at agent@stampede.ai with:
- Your sign-in email.
- What you see when you click Generate code.
Good to know
- Only share the code with Stampede support, and only when you contacted them.
- Every team member can make their own code, whatever their role.
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