Bookings
Offer wallet passes
Add an Add to Wallet button to booking confirmations so guests keep their booking in Apple Wallet or Google Wallet.
1 min read · Updated
In short: switch on Offer wallet passes in Wallets › Settings so guests keep their booking in Apple Wallet or Google Wallet.
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Choose your venue
Ordering
Bookings
Smart Seating
Wallets
Settings
Passes
Voice AI
Reviews
Turn it on
- Go to Bookings › Wallets › Settings, then choose your venue.
- Switch on Offer wallet passes and pick a Default card style. Both save straight away.
- To change a booking type or event, open it under Booking types or Events, then choose On or Off and a Card style.
- Click Save followed by its name.
Offer wallet passes, then Guest adds the pass, then Pass updates with the booking3 stages in order: Offer wallet passes, then Guest adds the pass, then Pass updates with the booking. The live stage is Offer wallet passes.
01Offer wallet passes
02Guest adds the pass
03Pass updates with the booking
- 01Offer wallet passes
- 02Guest adds the pass
- 03Pass updates with the booking
Design a card
- Go to Bookings › Wallets › Passes, then choose your venue.
- Click New card style.
- Set it up, then click Create card style.
See who added one
Go to Bookings › Wallets › Downloads, then choose your venue. It shows each pass as On device, Removed, Not added or Voided (the booking was cancelled, deleted or marked no-show).
Good to know
- While you see Apple adds are not measurable right now, Apple Wallet adds are not counted and iPhone guests are missing from the list. Google Wallet counts still show.
- Left on Inherit, booking types follow the venue, and events follow the booking's type (or the venue when it has none).
- Passes update when the booking changes. Turning passes off stops new ones, but added passes stay and keep updating.
- FOH, Bookings Manager, Marketing and IT cannot see Wallets.
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