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Offer wallet passes

Add an Add to Wallet button to booking confirmations so guests keep their booking in Apple Wallet or Google Wallet.

1 min read

In short: switch on Offer wallet passes in Wallets › Settings so guests keep their booking in Apple Wallet or Google Wallet.

Turn it on

  1. Go to Bookings › Wallets › Settings, then choose your venue.
  2. Switch on Offer wallet passes and pick a Default card style. Both save straight away.
  3. To change a booking type or event, open it under Booking types or Events, then choose On or Off and a Card style.
  4. Click Save followed by its name.

Design a card

  1. Go to Bookings › Wallets › Passes, then choose your venue.
  2. Click New card style.
  3. Set it up, then click Create card style.

See who added one

Go to Bookings › Wallets › Downloads, then choose your venue. It shows each pass as On device, Removed, Not added or Voided (the booking was cancelled, deleted or marked no-show).

Good to know

  • While you see Apple adds are not measurable right now, Apple Wallet adds are not counted and iPhone guests are missing from the list. Google Wallet counts still show.
  • Left on Inherit, booking types follow the venue, and events follow the booking's type (or the venue when it has none).
  • Passes update when the booking changes. Turning passes off stops new ones, but added passes stay and keep updating.
  • FOH, Bookings Manager, Marketing and IT cannot see Wallets.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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