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Loyalty

Let members swap points for a Square gift card

Turn on gift card rewards in your scheme so members can turn points into a Square gift card, then see every card issued.

1 min read

In short: in Edit scheme, turn on Enable gift card rewards under Square gift cards and choose the Square accounts to use.

Before you start

Square must be connected and able to sell eGift Cards. See connect your Square account.

Turn it on

  1. Go to Loyalty › Overview, then choose your scheme.
  2. Click Edit scheme.
  3. Under Square gift cards, turn on Enable gift card rewards.
  4. Set Points per £1 (points worth £1 on a card) and Minimum points to redeem.
  5. To cap it, set Maximum points per redemption. Empty means no limit.
  6. Under Square accounts with gift cards, turn on each account and enter the Display name members see.
  7. Click Update scheme.

Check it worked

Cards members create are listed in Loyalty › Square Gift Cards (choose your scheme) with their Balance and Status. Click a member's name for the card's details.

If it does not work

  • No Square integrations found: no Square account is connected.
  • The following Square accounts need gift cards enabled: in your Square Dashboard, go to Items & services › Gift cards › Configure and turn on Sell eGift Cards in Store. Then open Edit scheme again.

Email support at agent@stampede.ai with:

  • The scheme name and Square account name.
  • A screenshot of the Square gift cards section.

Good to know

  • Type shows Self for a card the member kept, or Gift for one sent to someone else.
  • Gift cards you sell from the Gifting menu are separate. See sell and redeem gift cards.
  • Only Admin, Moderator, General Manager, Bookings Manager and Marketing can see Loyalty.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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