Close or change hours for a day, a private event or Christmas

In short: go to Bookings › Special Dates, click New special date, choose Close venue or Modify a booking type, then set the dates.

Add a special date

1. Go to Bookings › Special Dates, then choose your venue.
2. Click New special date.
3. Choose Close venue (the default) or Modify a booking type.
4. Replace the made-up Name with one your team knows, such as Christmas Day.
5. Under Dates, set the start and end dates.
6. Make the change:
   • Close venue: every active booking type starts picked under Booking types, which closes the whole venue. To close only some services, untick the others. At least one must stay picked.
   • Modify a booking type: pick the Booking type, then change its settings. Switch off all its Bookable Times to stop the service.
7. Check Active is on, then click Save.

Check it worked

On your booking page, the times on that date match what you set. See what guests see on a closed day.

Good to know

• If Active is off, the special date does not apply to online bookings.
• With no booking types, the option reads Modify hours & settings.
• Only Admin, Moderator, General Manager and Reports can open Special Dates. Bookings Manager, FOH, Marketing and IT cannot see it.