Set up order at table and QR codes

In short: turn on Online ordering for a live menu, add your tables in Tables and QR, then print their QR codes.

You need Square connected and a menu live at the venue.

Turn on online ordering

1. Go to Ordering › Menus.
2. Check the menu is Active, then turn on Online ordering.
3. Open the menu.
4. Click the Policy tab.
5. Under Online ordering, set Fulfilment to In store or Collection, then click Save policy.

Add your tables

1. Go to Ordering › Tables and QR, then choose your venue.
2. Click Add point (one table, counter or seat) or Add a run (numbered tables in one go).
3. Choose the Kind and enter the Label guests see. The till matches on Table reference (blank uses the label).
4. Optional: a Zone (optional) limits a menu to part of the venue.
5. Set Fulfilment to Deliver to the table, Guest collects or Either, the guest chooses.
6. Click Add point. For a run, enter From and To, then click Add.

Print the QR codes

1. Click Print QR sheet. Each active point gets its own code.
2. Click Print, or Download under one code to save it as an image.

For one code at every table, go back to Tables and QR and click Download under One code for every table. Guests pick their table, and it keeps working when tables change.

Choose how orders reach the guest

On Tables and QR, under How orders reach the guest here:

• Set Service to Brought to the table, Collected from the counter or Either, the guest decides.
• Optional: change the line above the table list in What the picker says.

To text guests when food is ready, turn on Text guests when their order is ready in the How long this venue takes card. This needs a Square KDS Expeditor station with automatic order updates on.

Check it worked

On Menus, click the share button, then Copy table ordering link. Place a test order and check it shows in Ordering › Orders as Table ordering.

Need help?

Email support at agent@stampede.ai with:

• The venue, menu and table label.
• The order reference, if any.
• A screenshot of what the guest saw.

Good to know

• Rotate QR code stops the printed code working straight away, so print the new one before the next service.
• Remove stops a point's code working. Past orders keep their table reference.
• One code for every table, How orders reach the guest here and How long this venue takes only show once you have chosen a venue.
• A point with its Active switch off stops taking orders and is left off the print sheet.
• FOH and IT cannot see Ordering. With another role and still no Ordering, it is not switched on for your organisation yet.