A report is empty or will not load

In short: usually the dates or venues. Check the dates and switch to All venues. Otherwise find your case below.

Go to Reports › Overview, then find your case.

The report is empty

1. Check the dates. The report starts on the last 30 days.
2. If the venue picker at the top of the screen has one venue, switch it to All venues.
3. Click the venues button at the top of the report and choose All venues.

You see Couldn't load this report

Pick a shorter date range or fewer venues.

There is no Overview, only Interactions

Your organisation is not connected to Square. See connect Square.

Reports is not in the left menu

Your role may not include it. See what each team role can see and do.

Check it worked

The headline figures and charts fill in.

Still stuck

Email support at agent@stampede.ai with:

• The section you opened, such as Overview or Revenue.
• The dates and venues you picked.
• A screenshot of the page.