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Square and integrations

Disconnect or reconnect Square

Unlink one venue from its Square location, disconnect a whole Square account, or reconnect one and map it again.

1 min read

In short: on Square POS › Overview, use the bin button to unlink one venue, or Disconnect account to remove a whole account.

Disconnect

  1. Go to Square POS › Overview.
  2. Under Connected accounts, click the bin button on a location, or Disconnect account.
  3. Click Disconnect. Disconnecting an account removes it and unlinks all its locations from your venues.

Reconnect

  1. On Overview, click Add account, or Connect your Square account if no account is left.
  2. Sign in to Square and allow access.
  3. Click Map to venue on each location.
  4. Check Reservation API reads Active, or click Activate. requires Square Plus means you need Square for Restaurants Plus or Premium.

Check it worked

Each location shows its venue. If you use Ordering, run Sync from Square on Ordering › Products to check the catalogue still reads.

Need help?

Email support at agent@stampede.ai with:

  • The Square account.
  • The venue and location.
  • A screenshot of Overview.

Good to know

  • After reconnecting, check your table matches.
  • Reconnecting grants newer permissions, such as for Square Loyalty.
  • A linked venue that cannot be found? Map it again with Map to venue.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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