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Bookings

The booking page shows an old venue name or menu

Update the venue name in Basic settings, check booking type names and branding, and update pre-order menus in Ordering.

1 min read

In short: update Venue name in Main Settings › Basic, and change old menus in Ordering › Menus.

Fix the venue name

  1. Go to Bookings › Main Settings › Basic, then choose your venue.
  2. Update Venue name and click Save changes.
  3. Check each type's Name and Description in Bookings › Booking Types.
  4. In Bookings › Landing Page › Branding, check the logo and brand kit, then click Open preview.

Fix an old menu

Pre-order menus are your Ordering menus.

  1. Go to Ordering › Menus and open the menu.
  2. Change its sections or products, or turn off its Pre-ordering switch on Menus.
  3. Refresh the booking page.

Products and prices that come from Square still change in Square.

If that does not fix it

Email support at agent@stampede.ai with:

  • The booking page link.
  • A screenshot of what is wrong.

Good to know

  • Venue name also shows in confirmation emails.
  • Upgrades have their own names and prices, under Bookings › Upgrades.
  • FOH, Bookings Manager, Marketing and IT cannot see Main Settings, Booking Types or Landing Page.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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