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The booking page shows an old venue name, address or menu

Update the venue name in Basic, the address and map pin in your venue Settings, the opt-in wording in Communications, and old menus in Ordering.

2 min read

In short: update Venue name in Main Settings › Basic, the address in your venue's Settings, and old menus in Ordering › Menus.

check in this order

Fix the venue name

where to find it
  1. Go to Bookings › Main Settings › Basic, then choose your venue.
  2. Update Venue name and click Save changes.
  3. Check each type's Name and Description in Bookings › Booking Types.
  4. In Bookings › Landing Page › Branding, check the logo and brand kit, then click Open preview.

Fix the address or map pin

The address, map and directions link on your booking page come from your venue's address.

  1. Go to Venues and open your venue.
  2. Click Settings at the top of the page.
  3. Under Venue address, search for the address and pick the right result.
  4. Click Save.

The map pin goes where the address you picked is. Only Admin sees Settings.

Fix the opt-in wording

The marketing tick box has its own wording, which can still name an old venue.

  1. Go to Bookings › Main Settings › Communications, then choose your venue.
  2. Edit Marketing opt-in text and click Save changes.

Fix an old menu

Pre-order menus are your Ordering menus.

  1. Go to Ordering › Menus and open the menu.
  2. Change its sections or products, or turn off its Pre-ordering switch on Menus.
  3. Refresh the booking page.

Products and prices that come from Square still change in Square.

If that does not fix it

Email support at agent@stampede.ai with:

  • The booking page link.
  • A screenshot of what is wrong.

Good to know

  • Venue name also shows in confirmation emails.
  • Upgrades have their own names and prices, under Bookings › Upgrades.
  • FOH, Bookings Manager, Marketing and IT cannot see Main Settings, Booking Types or Landing Page.

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
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