Bookings
The booking page shows an old venue name, address or menu
Update the venue name in Basic, the address and map pin in your venue Settings, the opt-in wording in Communications, and old menus in Ordering.
2 min read · Updated
In short: update Venue name in Main Settings › Basic, the address in your venue's Settings, and old menus in Ordering › Menus.
Check in this order: Fix the venue name, then Fix the address or map pin, then Fix the opt-in wording, then Fix an old menu4 checks in order: 1, Fix the venue name; 2, Fix the address or map pin; 3, Fix the opt-in wording; 4, Fix an old menu. The first is the most likely cause. Then: Refresh the booking page.
- 1Most likelyFix the venue name
- 2Fix the address or map pin
- 3Fix the opt-in wording
- 4Fix an old menu
Refresh the booking page
Fix the venue name
BookingsMain SettingsBasic
Choose your venue
Ordering
Bookings
Combinations
Main Settings
Basic
Party Sizes
Landing Page
Reviews
Basic
Menu
Choose your venue
Ordering
Bookings
Combinations
Main Settings
Basic
Party Sizes
Landing Page
Reviews
- Go to Bookings › Main Settings › Basic, then choose your venue.
- Update Venue name and click Save changes.
- Check each type's Name and Description in Bookings › Booking Types.
- In Bookings › Landing Page › Branding, check the logo and brand kit, then click Open preview.
Fix the address or map pin
The address, map and directions link on your booking page come from your venue's address.
- Go to Venues and open your venue.
- Click Settings at the top of the page.
- Under Venue address, search for the address and pick the right result.
- Click Save.
The map pin goes where the address you picked is. Only Admin sees Settings.
Fix the opt-in wording
The marketing tick box has its own wording, which can still name an old venue.
- Go to Bookings › Main Settings › Communications, then choose your venue.
- Edit Marketing opt-in text and click Save changes.
Fix an old menu
Pre-order menus are your Ordering menus.
- Go to Ordering › Menus and open the menu.
- Change its sections or products, or turn off its Pre-ordering switch on Menus.
- Refresh the booking page.
Products and prices that come from Square still change in Square.
If that does not fix it
Email support at agent@stampede.ai with:
- The booking page link.
- A screenshot of what is wrong.
Good to know
- Venue name also shows in confirmation emails.
- Upgrades have their own names and prices, under Bookings › Upgrades.
- FOH, Bookings Manager, Marketing and IT cannot see Main Settings, Booking Types or Landing Page.
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