Accept an invitation to join an organisation
Accept or decline an invitation to join another organisation in Stampede, and find it in your list afterwards.
2 min read · Updated
In short: sign in with the email address the invitation was sent to, then click Accept under Pending invitations.
Accept an invitation
- Open the link in the invitation email. It shows You've been invited to an account.
- Click Log in if you already use Stampede, or Create an account if you are new. Use the email address the invitation was sent to.
- Already in an organisation? Click Invitations at the top of the left menu. It only shows while an invitation is waiting.
- Under Pending invitations, find the organisation. Each row shows your role, Invited by, any venues and the date.
- Click Accept, or Decline to turn it down.
No email? You can still go to product.stampede.ai and sign in or create an account with the invited address.
Check it worked
The page reloads and the organisation shows in your list. If it is your only organisation, Stampede opens it straight away.
If something goes wrong
- 1Most likelyThe email never arrived
- 2No invitation showing
- 3The link says it was invalid
- 4Stampede could not accept it
- 5You only see one venue
The email never arrived
Check spam and junk, and check the invitation went to the address you expect. An Admin can resend it from Account › Team: the Resend invite button on the pending invite.
No invitation showing
Check you signed in with the address the invitation was sent to. With no organisations yet, you see Signed in with the wrong address?: click Use a different account and sign in with the right address.
The link says it was invalid
You see Something is wrong. Ask the person who invited you to resend it, then use the newest email. If the page sticks, try another browser.
Stampede could not accept it
The invitation may no longer be valid, for example if it was cancelled. Ask the person who invited you to send it again.
You only see one venue
Your venues come from the invitation. An Admin can add more: on Team, click Edit on your row and change Venue access.
Email support at agent@stampede.ai with:
- The email address you sign in with.
- The organisation that invited you.
- What you see when you sign in.
Good to know
- Your role and venues are set by the person who invited you. See what each team role can see and do.
- Invitations belong to your sign-in, not a role, so every role can accept one.
- To invite someone yourself, see add a team member.
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