Connect a bank account for gift card sales

Check it worked

The panel shows Connected, and the account is offered under Bank account when you click Add card.

Guests cannot pay for a gift card

Test it as a guest would:

1. Open the card, then click More options › Share gift card and copy the Gift Link.
2. Open the link in a private browser window, or click your website's buy button.
3. Fill in the details and click Continue to payment. A card payment form should appear.

If it says We couldn’t start the payment. Check your details and try again., or no card form appears, open the Connect bank panel and check it still shows Connected. This often follows a change of Stripe account.

A card keeps the Bank account picked when it was created. If you have changed Stripe accounts since, email us (below).

Still shows Not connected, or guests still cannot pay

Email support at agent@stampede.ai with:

• Your organisation name and the venue.
• The name of your Stripe account.
• A screenshot of the Connect bank account panel, or of the checkout.

Good to know

• Accounts connected here can also be picked in a venue's booking payment settings.
• If your account does not include gift cards, you see an upgrade notice instead.
• Next, see sell and redeem gift cards.
• Only Admin can see Gifting in the left menu.