Covers
Covers are the number of guests a restaurant, pub or hotel serves, counted per person rather than per table or per booking, so a table of four is four covers. Venues use covers to measure how busy a service was, to plan staffing and stock, and to work out spend per head.
How stampede does it.
Every booking lands on the live day planner, with table combinations, covers and capacity handled. Reporting shows covers, no-shows, walk-ins, lead time and completion rate for the estate and every venue, and a campaign can be tied to the covers and spend it brought in. One flat price per venue means the price does not move with covers.
Related terms.
No-show rate
A no-show rate is the percentage of reservations, or booked covers, where the guest neither arrived nor cancelled.
Table management
Table management is the software a venue uses to plan and run its floor: which tables exist, how they combine, and which bookings and walk-ins sit where across a service.
Per-cover fee
A per-cover fee is a charge a booking platform takes for each diner seated through a reservation, rather than a fixed subscription.