The Stampede blog
Playbooks, product news and hard-won lessons on running busier, more loyal venues — from the team building the platform.
All articles
Sorted by · newestWhat Is a Hospitality CRM System? The Complete Guide for 2026
A Customer Relationship Management system (CRM) is an invaluable and powerful technology tool for hospitality owners and operators to maximise the customer experience and reach their business goals.
AI-Powered Review Management for Hospitality: How It Works
Online reviews can make or break a business. Plus, they are a major deciding factor for customers. However, it can be difficult and time-consuming for hospitality operators to manage their reviews on…
10 Tips on Nurturing Customer Loyalty in the Hotel Industry
In a previous article, we talked about nurturing and ensuring guest loyalty being one of the top challenges in the hotel industry at present. With customers quick to go elsewhere if hotels don't…
Master Customer Retention and Loyalty With Data-Driven Marketing
Retaining a customer is up to 10x cheaper than gaining a new one. Make sure to keep your existing customers happy, it's worth the effort. Customer retention, loyalty and advocacy are three very…
How To Save Money On Your Digital Tech Tools
Over the past few years, hospitality businesses have been in a rush to get up to speed with all the tech tools the market has to offer.
Hospitality Email Marketing: Your Biggest Questions Answered
When we welcome new customers to Stampede and show them the marketing feature, there are often 3 big questions when it comes to sending times and frequency. So, we've gathered these 3 common email…
Ways for Restaurants To Keep Footfall Up With Customer Loyalty
A lot of hospitality venues are offering 'low-cost' meal deals at the moment as a way to attract customers when budgets are tight.
Making a Success of Loyalty Programs [Part II]
In part one of this article, we've broken down the main differences of 4 common loyalty programs used in the hospitality industry. When done right, a loyalty program can contribute a good revenue…
Key Hospitality Trends To Grow Your Business in 2026
The hospitality industry has proven its resilience time and again. Last year showed us new ways of operating that are now becoming standard practice. Looking at 2026, several trends are reshaping how…
How to Grow Your Restaurant Customer Database
A proven way to build your customer mailing list with minimal effort is using your WiFi. It works, as customers want to stay connected when they're out and about.
The 6 Must-Have Key Features Of A Restaurant CRM
If you're a restaurant owner or operator looking to boost sales, improve operational efficiency and increase customer loyalty, then it's time to invest in a reliable restaurant CRM (Customer…
5 Tips To Sell More Gift Cards This Festive Season
Are you ready for the first item on your Stampede Christmas shopping list? Let's talk about Gift Cards.