Read your review reports
See how reviews are trending across your venues, what guests talk about, and how quickly you reply. Download it as a PDF, and find why recent reviews are missing.
1 min read · Updated
In short: go to Reviews › Reports, click Overview or Metrics, and set your dates.
Open a report
- Go to Reviews › Reports.
- Click Overview (the written summary) or Metrics (the numbers behind it).
- Change the dates at the top. Overview starts on last month, Metrics on the last 30 days.
To download, click PDF on Overview. It shows Rendering..., then downloads.
Recent reviews are missing
Overview opens on last month, so reviews from this month are not in it until you change the dates. Open Metrics, or set the dates to include this week. To read and answer the newest reviews one by one, see reply to reviews.
A weekly summary
For a week's feedback, set the dates to that week, then click PDF on Overview to save or share it.
Check it worked
The figures change when you change the dates.
The reporting store could not be reached
If you see this message, try again later. Also email support if a review is still missing after you change the dates.
Email support at agent@stampede.ai with:
- Your venue name, or the group for a group report.
- The date range, and any review that is missing.
- A screenshot of the message.
Good to know
- Only Admin, Moderator, General Manager, Bookings Manager and Marketing can see Reviews.
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