Connect your Google Business Profile

Check it worked

Each location shows Linked to or Linked with a venue. Click Sync to pull in the latest from Google.

If something is wrong

• Reconnection required or Google connection needs to be re-authenticated: click Reconnect, then Continue to Google, and sign in. Your venue links are kept.
• Confirmation required: click it and confirm the account.
• Verification Warning: Google has not fully verified that listing, often due to an ownership conflict or duplicate. Replies may not post until you fix it with Google Business Profile support.
• No locations found or No Google locations found.: the Google account you used cannot manage any business locations. Sign in with an owner or manager of the profile.
• No unlinked venues available: every venue is already linked.

You removed the account or a venue by mistake

Connect again with the steps above, then link each location to its venue.

You cannot reply to Google reviews

A reply only posts to Google when the review's venue has a linked Google location. Check each venue shows Linked to a location, reconnect if it asks, and fix any Verification Warning with Google.

Email support at agent@stampede.ai with:

• Your venue name and the Google account email you used.
• A screenshot of the Google page.

Good to know

• Disconnecting an account (Disconnect account at the end of its row, then Disconnect) removes every location linked to it.
• Each venue can link to one Google location only.
• Add account connects a second Google account.
• Reviews stopped coming in? See Google reviews have stopped coming in.
• Only Admin, Moderator, General Manager, Bookings Manager and Marketing can see Reviews.