Stampede's new voice AI feature gives your hospitality business an AI agent that can answer calls to your venue, take bookings over the phone,and book guests onto your live day planner onto a real table in your dining room. When every missed call carries a potential negative impact to your business, meeting customers where they are is more important than ever.

With the cost of doing business for hospitality operators in the UK higher than ever, the compounding effects of missing calls from guests ready to book a table could be catastrophic. Staff, supplies and operating costs are higher than ever before and with fewer staff on the floor, your team shouldn't have to worry about choosing between delivering excellent hospitality to diners already in the venue and answering the phone to what could be a bumper booking.

Stampede's AI voice agent beats a voicemail every time. When a human can't make it to the phone, guests are answered by an agent in a personable tone, chosen by the venue. They're then booked into that venue's live day planner with any notes given added to the booking ensuring that their nut allergy, vegetarian friend and birthday cake notes are all there for the host to see when they arrive. No need to call someone back and play voicemail tennis when they don't answer and their desired time isn't available. Guests are automatically emailed their booking confirmation complete with Apple or Google wallet pass allowing them to see a reminder for their booking before they arrive and scan in on arrival.

Voice AI is also an accessibility godsend for hospitality venues. When guests who can't or prefer not to book online, they typically pick up the phone. This feature allows them to be catered to in the same way a guest who books online is. The voice AI agent can also answer the phone in English, French, German, Spanish, Italian, Portuguese or Dutch meaning that visitors who might not be fully comfortable booking only in English can know that they have a table waiting for them and their group when they arrive at the venue.

Stampede's voice AI feature is exclusively available to customers using Stampede's booking system. It’s Stampede native, no second vendor, no integration required. Stampede voice AI is an add-on feature priced per venue. Contact our sales team to see how you can implement Stampede's voice AI table booking service for your hospitality venue and make sure you never miss another call.