Stampede
All articlesProduct Updates31 Aug 20262 min read

Phone bookings answered by AI, now built into Stampede

STStampede Team
Phone bookings answered by AI, now built into Stampede (light cover)

Summary

Stampede's voice AI answers your venue's calls, takes bookings with notes onto your live day planner and confirms by email, in seven languages.

An AI agent that answers your venue's calls and books guests onto your live day planner, notes included, in seven languages.

Stampede's voice AI gives your hospitality business an AI agent that answers calls to your venue, takes bookings over the phone and puts guests onto your live day planner, on a real table in your dining room. Every missed call carries a potential negative impact on your business, and meeting customers where they are matters more than ever.

With the cost of doing business for hospitality operators in the UK still climbing, missing calls from guests ready to book a table compounds the problem. With fewer staff on the floor, your team shouldn't have to choose between delivering excellent hospitality to the diners already in the venue and answering the phone to what could be a bumper booking.

Stampede's AI voice agent beats a voicemail every time. When a human can't make it to the phone, guests are answered by an agent in a personable tone, chosen by the venue. They're booked into that venue's live day planner, with any notes they give added to the booking: nut allergy, vegetarian friend and birthday cake are all there for the host to see when they arrive. No calling someone back to play voicemail tennis when they don't answer and their desired time isn't available. Guests are automatically emailed their booking confirmation, complete with an Apple or Google wallet pass, so they get a reminder before they arrive and can scan in when they do.

Voice AI is also an accessibility win for hospitality venues. Guests who can't or prefer not to book online typically pick up the phone, and this feature caters for them the same way as a guest who books online. The voice AI agent can also answer the phone in English, French, German, Spanish, Italian, Portuguese or Dutch, meaning visitors who aren't fully comfortable booking in English can know they have a table waiting for them and their group when they arrive.

Stampede's voice AI feature is exclusively available to customers using the Stampede booking system. It's Stampede native: no second vendor, no integration required. Voice AI is an add-on feature priced per venue at £50 per month. Contact our sales team to see how you can implement Stampede's voice AI table booking service for your venue and make sure you never miss another call.

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