Cate Triendl

Do you have control over your automated online reviews? Imagine this, your customer has booked a table at your venue through your booking platform. The actual booking never takes place…

In large parts of the country, it’s now on to hospitality businesses to find the balance between loosening up restrictions and being mindful of continued safety and well-being. No matter…

It’s set to be an exciting weekend ahead for all sports fans. The Euro 2020 championship finals AND the Wimbledon men finals will all happen this Sunday. One thing is…

The news keeps coming about recruitment troubles for hospitality and tourism businesses. How about tapping into your customer list and asking them to send it on to their family and…

There’s no denying that loyal customers are a key revenue driver for any business. Their average spending is up to 67% higher compared to new customers. More than ever, hospitality…

Fact is, your customers’ digital experience is a critically important part of their in-venue experience. You’ve probably paid attention to the way your digital solutions (menu, order & pay, …)…

Sport has the power to bring people together. For 44% of sport fans, watching games in pubs is what they’re looking most forward to. It’s about this special atmosphere of…

The hospitality industry is buzzing again so making time for marketing can be difficult right now. Running SMS marketing campaigns could be the solution for time-strapped operators though. SMS marketing…

Gift cards sales in hospitality were a key revenue driver during the last year. But how many of your customers have actually redeemed their vouchers yet? They could well have…