Engineering for hospitality
Every call. Answered. Booked.
An AI host picks up when your team can’t, and books the table on the call.
An AI receptionist for UK hospitality venues that answers the phone in under a second, checks live availability and books straight into the Stampede day planner.
- “Have you got a table for 4 on Saturday?”
- “Do you do anything gluten-free?”
- “Could we take over the place for a 40th?”
A real diary. Book a table and it lands in MacSporran’s planner, with the confirmation email in your inbox.
Powering 2,500+ UK venues
Ringing out.
One Friday service. Six calls, five never answered.
Before
No answer after 11 rings- 18:42Sarah MitchellRang out · 11 rings
- 19:0607700 900 412Answered by the team · booked 2 covers
- 19:24Callum ReidRang out · 9 rings
- 20:11Priya ShahRang out · 12 rings
- 22:48Olivia GrantVoicemail · “a table for tomorrow?”
- 23:15James CarterVoicemail · “about a party in March”
- The phone rings out in the middle of service
- After close it goes to a voicemail nobody hears till the morning
- By the time you call back, they have booked elsewhere
After
Answered in under a second- 18:42Sarah MitchellBooked · 8 covers · Fri 19:30
- 19:0607700 900 412Answered by the team · booked 2 covers
- 19:24Callum ReidBooked · 4 covers · Sat 18:30
- 20:11Priya ShahNote for the team · wants a call back
- 22:48Olivia GrantBooked · 6 covers · Sun 13:00
- 23:15James CarterEnquiry raised · 40th · about 30 guests
- The team answers when they can, the agent takes the rest
- Real tables booked on the call, big parties taken as enquiries
- Each one in the diary or the inbox, nothing on a notepad
Answer, check, book.
The phone rings, the agent picks up, and the booking lands in your diary.
In under a second
It greets the caller by your venue name, at any hour, mid-service or after close.
Your live availability
It offers real times and your real booking types, from Sunday lunch to the chef’s table.
Straight into the diary
The booking is made on the call, tagged as a phone booking, with the confirmation email on its way.
Call to diary.
Her table is in the planner before she hangs up.
It greets callers by your venue name and talks through what they need.
Names and emails spelled back, party size, date and time read back.
Into the day planner against live availability, tagged as a phone booking.
The same record as every other booking, so they are known next time.
Built for phones.
Set up the way your venue already works, from the same screen as your bookings.
Staff first, if you like
Ring your own phones first and let the agent catch what nobody picks up, with different hours for service and after close.
Hiya first name, thanks for calling venue!
Your voice, your greeting
Pick the voice, write the opening line, and greet regulars by name. It follows whichever language the caller speaks.
Real times, real tables
It reads your live availability and offers your own booking types, then books it into the day planner on the call.
Spelled back
Names and emails confirmed letter by letter, party size, date and time read back before anything is booked.
Enquiries and notes
Big parties and private hire are taken as an enquiry, and a caller who wants a person gets a note left for the team.
Every call logged
Duration and outcome for every call, and a full transcript of every one the agent answers.
The proof.
Operators running on Stampede, in their own numbers.
“Having everything under one roof is simply superior, full stop.”
“You innovate at a rate I have never seen in a software company.”
“Every payment lands on the guest who made it now. Everything a guest does with us, online and in our venues, finally joins up in one view.”
- 89%
- Wi-Fi marketing opt-in rate
- 55p
- average value of a guest contact
- 2,500+
- UK venues run on Stampede
One diary.
Phone bookings land in the same system as everything else.
Not a second system
A phone booking lands in the same day planner as your booking page, with the same tables and rules. No re-keying from a message service.
Known next time
The booking attaches to the guest’s profile, so the caller is recognised on their next visit, and their email is right because it was spelled back.
Still in charge
Staff answer when they can and the agent catches the rest. Every call is on the record, so you see exactly what the line brings in.
The how-to.
The steps venues use to fix it, whatever system they run, and where Stampede does each one.
- Deposit · Sat 20:00 · 6£60.00Card ending 2291Mon 12:40Paid, and recorded on the booking
Megan O’NeillBooked on your pageGuide · 4 stepsHow to reduce restaurant no-shows
Four habits that stop booked tables sitting empty, whatever system you run.
- Pre-order · Olivia’s party12 of 16 ordered
OliviaShort rib
CallumHake, brown butterGF
AishaWild mushroom risottoV+8 more ordered · 4 still to choose
GillianSquash tartVGGuide · 4 stepsHow to take group bookings and pre-orders without the admin
The enquiry, the deposit and every plate, sorted before the night.
Frequently asked questions.
Never miss one.
See Voice AI answer for your venue in a live walkthrough with our team.