Engineering for hospitality
Every signal.One record.Yours.
Every booking, Wi-Fi login, order and review lands on one guest record that builds itself.
Powering 2,500+ UK venues
Data, doing nothing.
Bookings in one system, the email list in another, reviews in a third. Thousands of contacts sat there, stagnant, and not one of them a guest you actually know.
It builds itself.
You don’t build profiles. Your guests do, every time they book, log in, order or leave a review, and it all lands in one place.
Every touchpoint emits
A booking, a Wi-Fi login, an order, a review, a loyalty scan. Each one arrives as a signal, with nothing to key in.
Matched to one guest
Signals sharing an email land on the same record. Come back next week on the same address and it is still you.
A guest you can see
One record shows their history, spend and visits, and drives the segments the rest of your marketing runs on.
The whole guest.
One record with their history, spend, visits and tags, and a plain read of who they are, so front of house can greet them by name.
Every booking, order, review and Wi-Fi login on one feed, newest first.
Total spent, how often they come in and when they were last seen.
Label regulars, VIPs and preferences, then build audiences from them.
A plain-English read of who this guest is and what they tend to order.
One record.
Everything you know about a guest, in one place, instead of scattered across the tools that captured it.
Unified timeline
Bookings, orders, reviews, Wi-Fi and campaigns on one feed.
One guest, every venue
The same record follows them across all your sites.
Spend & visits
Total spent, visit count, last seen and member since.
Tags & segments
Label regulars and VIPs, then turn tags into audiences.
Preferences
Dietary notes, occasions and answers captured on your forms.
AI summary
A plain-English read of who the guest is and what they order.
Consent on record
Email, SMS and data opt-ins tracked per guest, per channel.
Yours to keep
Your guest data, owned by you, exportable any time.
One guest, every venue.
A guest who books at one site and drinks at another is still one guest. The same record follows them across every venue and brand you run.
- One guest record
- One loyalty wallet
- One source of truth
The proof.
Every source you already have, flowing into one record instead of sitting in silos. Numbers, not adjectives.
The foundation.
Owned by you, built without a keystroke, and the one truth your marketing, service and reporting all share.
Your guests, not rented
The profile is yours. UK-owned, GDPR-ready, exportable any time. You own the relationship instead of renting it back from OpenTable or Deliveroo.
Nothing to key in
Every booking, login, order and review writes to the record on its own. You get a guest you know without your team lifting a finger.
One source of truth
The profile is the hub the rest runs on: marketing, front-of-house service and reporting all work off the same record, so nothing contradicts.
Frequently asked questions.
Meet your guests.
See every booking, visit, order and review land on one profile that builds itself, in a live walkthrough with our team.