Every release. Dated. Public.
Everything we shipped, in the order we shipped it. Counted from the log below, not a marketing claim.
Phone bookings
Your venue gets its own phone number, answered every time by a voice assistant that knows your live availability. It takes the booking during the call, confirms it like any online booking, and saves a full transcript against the record. Guests who prefer to phone get an answer even mid-service, and your team never leaves the floor. Choose the voice and accent that fits your venue; no new hardware or phone line needed.
Three you may not have switched on.
The three newest additions to the platform. If they are not on your account yet, they are one conversation away.
- BookingsLoyaltyNew
Wallet booking confirmations
Your venue in Apple Wallet and Google Wallet. A booking confirmation becomes a branded pass that lives where your guests already look, on the lock screen, with no app to download. Loyalty cards go in alongside it.
- Passes are generated from your brand kit, so every one looks like your venue rather than a generic ticket.
- A booking pass carries the date, time and party size, and updates itself when the booking changes.
- Reminders surface on the lock screen ahead of the booking, so fewer tables go unfilled.
- Loyalty cards join the wallet too, with points and rewards updating in real time, and downloads you can measure.
- BookingsNew
Phone bookings
An AI host on your venue's phone line. It answers instantly, checks your live availability and books tables straight into the day planner, so a busy Friday service or a two in the morning enquiry never costs you a booking.
- Answers in under a second, any hour of any day, greeting callers by your venue name.
- Real bookings, not messages. It offers your actual times and booking types and creates the booking on the spot, tagged as a phone booking.
- Names and email addresses are confirmed letter by letter, so the confirmation always lands.
- You choose how it answers: let it take everything, or have it step in only when nobody picks up.
- Every call is logged with its duration, outcome and a full transcript.
- BookingsNew
Ticketed events
Sell tickets for anything you host: supper clubs, tastings, live music, New Year's Eve. Create the event, set the price, and take payment upfront inside the booking system you already run.
- Name it, date it, price it, cap the numbers. Single evenings or a recurring series, a whole-venue takeover or a dozen seats at the bar.
- Tickets are paid for at purchase rather than promised at the door, so an empty seat is no longer an unpaid one.
- Event guests appear in the same day planner as your table bookings, so service sees one picture of the night.
- Every ticket buyer lands in your guest book with their history, ready for the next campaign.
Want any of the three on your account? We will show you round them and turn them on.
The hospitality engineering brief.
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May 2026
- Bookings29 May29 May
Enquiries keep formatting
The enquiry composer preserves rich email formatting, and replies render properly in the thread.
- Loyalty28 May28 May
Paid sign-ups, priced right
Paid loyalty sign-up forms charge the right amount and route to the right Stripe account.
- Loyalty28 May28 May
Lifetime points caps
When a member reaches a scheme’s lifetime cap, they are told by email automatically.
- Bookings28 May28 May
Waitlists arrive
Time alerts become a proper waitlist on the booking widget, worded and styled like it matters.
- Platform12 May12 May
- Marketing8 May8 May
Audiences, simplified
Segment building reworked around plain choices, with fuzzy search across every filter.
- Marketing6 May6 May
Live audience counts
Audience sizes update live as you build, so you know the reach before you send.
April 2026
- Marketing24 Apr24 Apr
Manual workflow runs
Run any workflow by hand from a refreshed run screen, with completed rows counted accurately.
- Marketing23 Apr23 Apr
Opt-in counts on segments
Simple segments show how many opted-in contacts they reach before you send.
- Marketing22 Apr22 Apr
SMS sends on schedule
The schedule-send calendar picks the right day every time, and campaign exports carry the event type.
- Platform15 Apr15 Apr
March 2026
- Platform19 Mar19 Mar
Two-factor authentication
Every account can switch on 2FA, part of the ground-up rebuild of sign-in.
- Payments12 Mar12 Mar
Split bills that behave
Square split-bill edge cases fixed, so partial payments reconcile to the right guests.
February 2026
- Platform26 Feb26 Feb
Faster sessions everywhere
The session and caching layer was upgraded across the platform, so busy venues get snappier screens.
- Loyalty20 Feb20 Feb
Loyalty on the profile, live
Points balances and scheme activity land on the guest profile the moment they change, ready for segments and automations.
December 2025
- Platform22 Dec22 Dec
- Payments18 Dec18 Dec
Till checks stream in
Till check events stream in live, the base spend-linked profiles are built on.
- Marketing16 Dec16 Dec
Sharper audience filters
Filter by email domain or a valid UK mobile, for cleaner sends.
- Wi-Fi10 Dec10 Dec
The tunnel layer lands
The secure venue tunnel ships: certificates, authentication and emergency access handled centrally.
November 2025
- Marketing19 Nov19 Nov
Automations that retry
Failed steps retry themselves, so nothing silently drops.
- Marketing12 Nov12 Nov
Booking-driven journeys
Workflows trigger off bookings created, completed or cancelled.
October 2025
- Marketing28 Oct28 Oct
- Marketing22 Oct22 Oct
- Wi-Fi20 Oct20 Oct
Networks built to template
Venue networks, firewall rules and access-point sync generated from templates.
- Marketing15 Oct15 Oct