Guest Wi-Fi
- Yesnative
- Birdeye
- Nonot offered
Comparison · Reviews
Stampede vs Birdeye
Stampede does 12 of the 12 things compared here natively. Birdeye does 4.
OrderingBookingsWi-FiPaymentsMarketingReviewsLoyalty
One profileVIP
Sarah MitchellOrg-wide profile
AI insights
Table 12, Margarita ready. Tell the kitchen: nut allergy.
Visits14
Spend£1,342
Loyalty320
Device
Last 30 days3 visits peak
This visit · Table 12Square
2×Jerk wings to share£16.00
1×Half jerk chicken£14.50
1×Margarita£9.50
ReviewData used12.62.4GB
Ordering
Bookings
Wi-Fi
Payments
Reviews
One profileVIP
Sarah MitchellOrg-wide profile
AI insights
Table 12, Margarita ready. Tell the kitchen: nut allergy.
Visits14
Spend£1,342
Loyalty320
Device
Last 30 days3 visits peak
This visit · Table 12Square
2×Jerk wings to share£16.00
1×Half jerk chicken£14.50
1×Margarita£9.50
ReviewData used12.62.4GB
Powering 2,500+ UK venues
The score
12 to 4.
Native capabilities across the 12 compared below.
Day planner
17:0020:00Now
Table bookings
- Yesnative
- Birdeye
- Limitedgeneric appointments, no table diary
Feature comparison
Feature by feature.
Native, limited or not offered. Checked September 2026, sources below.
| Capability | | Birdeye |
|---|---|---|
| Reviews | 5 of 5 | 4 of 5 |
| Google reviews pulled in and replied to on Google | YesGoogle-first | Yes |
| AI-drafted replies | Yesin your brand voice | Yes |
| Review requests after the visit | Yeson the guest profile | Yes |
| Unhappy guests heard privately first | Yes | Limitedsurveys and ticketing |
| Sentiment analysis | Yes | Yes |
| Guest data and marketing | 4 of 4 | 0 of 4 |
| Reviews on the same profile as visits, spend and bookings | Yesone profile | Nointegrations only |
| Table bookings | Yesnative | Limitedgeneric appointments, no table diary |
| Guest Wi-Fi data captureA captive portal that turns footfall into opted-in contacts | Yesnative | Nonot offered |
| Points loyalty on the same profile | Yeswallet pass | Nonot offered |
| Ownership and pricing | 3 of 3 | 0 of 3 |
| One flat price per venue | Yesno per-cover fees | Nocustom quote per location |
| One platform, not another point toolReviews, bookings, Wi-Fi, payments, loyalty and marketing on one bill | Yes | Nono table diary, Wi-Fi or loyalty |
| Built for hospitality | Yes | Nocross-industry |
Reviews5/5Birdeye4/5
5/5Birdeye4/5Google reviews pulled in and replied to on GoogleStampede: Google-firstStampede: YesBirdeye: Yes
AI-drafted repliesStampede: in your brand voiceStampede: YesBirdeye: Yes
Review requests after the visitStampede: on the guest profileStampede: YesBirdeye: Yes
Unhappy guests heard privately firstBirdeye: surveys and ticketingStampede: YesBirdeye: Limited
Sentiment analysisStampede: YesBirdeye: Yes
Guest data and marketing4/4Birdeye0/4
4/4Birdeye0/4Reviews on the same profile as visits, spend and bookingsStampede: one profile · Birdeye: integrations onlyStampede: YesBirdeye: No
Table bookingsStampede: native · Birdeye: generic appointments, no table diaryStampede: YesBirdeye: Limited
Guest Wi-Fi data captureStampede: native · Birdeye: not offeredStampede: YesBirdeye: No
Points loyalty on the same profileStampede: wallet pass · Birdeye: not offeredStampede: YesBirdeye: No
Ownership and pricing3/3Birdeye0/3
3/3Birdeye0/3One flat price per venueStampede: no per-cover fees · Birdeye: custom quote per locationStampede: YesBirdeye: No
One platform, not another point toolBirdeye: no table diary, Wi-Fi or loyaltyStampede: YesBirdeye: No
Built for hospitalityBirdeye: cross-industryStampede: YesBirdeye: No
Pricing
What you pay.
One flat price per venue
Reviews sit inside the whole platform, priced per venue and sized to your estate on one call.
- No fee per review, reply or request, and no charge for AI replies
- Bookings, Wi-Fi, payments, loyalty and marketing on the same platform
- No per-cover fees
- Your guest and review data stays yours to export at any time
Birdeye
Custom quote, per location
No prices on the pricing page. Birdeye says pricing is custom and evaluated per location, on annual agreements.
- Agreements auto-renew for the same term as the first one
- Non-renewal notice is due 90 days before the renewal date
- An 8% fee is applied to recurring fees at each auto-renewal
- Governed by California law by default, with separate UK clauses
Why switch
Why venues switch.
Why venues switch to
- You want every review on the same profile as the guest’s visits, spend and bookings.
- You want AI replies in your brand voice, approved in a tap or posted on their own.
- You want unhappy guests to reach you privately first, before it becomes a public one-star.
- You want reviews inside the platform that also runs your bookings, Wi-Fi, payments, loyalty and marketing.
- You want one flat price per venue, set out on the first call.
- You want your data future-proofed for AI, with every review on one guest record rather than in a tool fed by integrations.
Where it falls short
Birdeye only fits if
- You are happy to run reviews as a separate tool, with its own login, contract and bill.
- You are comfortable with annual terms that auto-renew unless you give 90 days’ notice, plus an 8% fee at renewal.
- You want one platform shared with dentists, car dealers and estate agents rather than one built for venues.
Proof
The proof.
Operators running on Stampede, in their own numbers.
4.59 → 4.80Google rating, year on year
2.3×average bill from email bookings
“Having everything under one roof is simply superior, full stop.”
Matthew Sankey, owner, Sankey'sRead the story
24,604covers in a single month
0.3%no-show rate across eight venues
“You innovate at a rate I have never seen in a software company.”
Edwin Kirk, founding director, ART HospitalityRead the story
3,920guests enriched with real spend
6 weekstheir first six weeks with Stampede
“Every payment lands on the guest who made it now. Everything a guest does with us, online and in our venues, finally joins up in one view.”
Louis Scott, Howies, EdinburghFull story coming soon
- 89%
- Wi-Fi marketing opt-in rate
- 55p
- average value of a guest contact
- 2,500+
- UK venues run on Stampede
FAQ
Frequently asked questions.
Yes, and more than a swap. Stampede pulls in your Google reviews, drafts replies in your brand voice, asks every guest for a review after their visit and hears unhappy guests privately first. The difference is that every review lands on the same guest profile as their bookings, Wi-Fi, spend and loyalty, instead of sitting in a separate tool.
Because AI is only as good as the data beneath it. Birdeye holds your reviews, but it offers no Wi-Fi capture or loyalty, and bookings come through an OpenTable integration. On Stampede, every booking, Wi-Fi login, Square payment, loyalty point and review lands on one guest record as it happens, so our AI agent answers from your data, not a guess, and asks before it acts.
Birdeye does not publish prices. Its pricing page asks for your number of locations and a phone number, and its own guidance says pricing is custom, per location and typically on annual agreements. Stampede is one flat price per venue, with no fee per review, reply or request.
Birdeye’s published terms say agreements auto-renew for the same period as the initial term, that notice of non-renewal is due 90 days before the renewal date, and that an 8% fee is applied to recurring fees at each renewal. Check your own order form, as it can override the standard terms.
Not as a venue would need them. Birdeye has generic appointment scheduling, including Reserve with Google appointment requests in the US, and integrates with systems such as OpenTable and Square, but it has no table diary, does not capture guests on Wi-Fi and does not run a points loyalty scheme. Stampede does all three, and feeds them into the same profile your reviews land on.
Birdeye is headquartered in Palo Alto, California, and sells one platform across industries including dental, automotive, healthcare, legal and real estate, as well as restaurants. It has a London office. Stampede is built for hospitality, with more than 2,500 UK venues live.
See it on your venue.
Book a live walkthrough and we will show you exactly how Stampede compares to Birdeye for your setup.
SourcesChecked September 2026
Birdeye details were checked in September 2026 against the sources below. Products change; if anything here is out of date, tell us at hello@stampede.ai and we will correct it. Pricing is taken from Birdeye's own published pages where they exist, and from the third-party sources listed where they do not.
- 1.Birdeye pricing (quote form, no published prices)birdeye.com/pricing
- 2.Birdeye: what does Birdeye cost (custom, per location, annual)birdeye.com/blog/what-does-birdeye-cost
- 3.Birdeye Terms & Conditions (auto-renewal, 90-day notice, 8% renewal fee)birdeye.com/terms
- 4.Birdeye office locations (Palo Alto HQ, London office)birdeye.com/contactus
- 5.Birdeye for restaurants (features and integrations)birdeye.com/restaurants
- 6.Birdeye restaurant platform launch (21 January 2025)birdeye.com/press/birdeye-launches-custom-ai-marketing-platform-for-restaurants
- 7.Birdeye ticketing (reviews and surveys routed as tickets)birdeye.com/ticketing
- 8.Birdeye: Reserve with Google (appointment requests, US only)birdeye.com/blog/birdeye-reserve-with-google
- 9.Birdeye referrals (referral rewards, distinct from loyalty)birdeye.com/referrals
- 10.Birdeye enterprise (industries served, product list)birdeye.com/enterprise