Choose Restaurant
How Customers Choose a Restaurant
How Customers Choose a Restaurant 2560 1707 Cate Triendl

“Yelp gave it 4.5 stars, but Sarah said the soup was bland, but John raves about the atmosphere…” We are living in an era where the age of information has…

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social media channels
How To Find the Right Social Media Channel for Your Hospitality Business
How To Find the Right Social Media Channel for Your Hospitality Business 1600 1067 Cate Triendl

The use of social media to market hospitality businesses has been gaining traction over the past few years, and with good reason. According to Hootsuite, 2019 set the record for…

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Stampede 2019 Review
Stampede 2019 Review 1890 448 Cate Triendl

It has been a big year here at Stampede. Join us for a throwback of the highlights of 2019. Looking back, we spoke to a lot of amazing people around…

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SM posts design
How To Design Social Media Posts Effectively
How To Design Social Media Posts Effectively 2560 1709 Cate Triendl

Did you know that 42% of the current population makes use of social media? Most of these users are attracted by the visual content. This is a refreshing contrast to…

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Family Restaurant
How to Nail Customer Service for Families
How to Nail Customer Service for Families 2560 1880 Cate Triendl

A recent report from UHY Hacker Young reveals there were more than 1,400 insolvencies in the restaurant sector between June 2018 and June 2019. Whether you blame Brexit, rising rents…

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Loyalty
10 Tips on Nurturing Customer Loyalty in the Hotel Industry
10 Tips on Nurturing Customer Loyalty in the Hotel Industry 2560 1707 Cate Triendl

In a previous article, we talked about nurturing and ensuring guest loyalty being one of the top challenges in the hotel industry at present. With customers quick to go elsewhere…

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Calculation
Tracking Digital Marketing ROI
Tracking Digital Marketing ROI 2560 1696 Cate Triendl

Over 1 billion restaurant visits are influenced by online marketingThe average time individuals spend on social media each day in the UK is 1 hour 50 minsAccording to ResDiary 64%…

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Business Man Phone
New Tech – Friend or Foe for Independent Hotels?
New Tech – Friend or Foe for Independent Hotels? 2560 1707 Cate Triendl

In a world where the expectations of hotel guests are higher than ever, comfort, convenience, and customer service are all being enhanced by new technology. Over the last decade, the way…

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Couple Holidays Device
The Modern Traveller – A 2020 Guide For Independent Hotels
The Modern Traveller – A 2020 Guide For Independent Hotels 2560 1706 Cate Triendl

It’s a brave new world. Without a doubt, the fast-changing expectations and requirements of travellers over the last decade have presented a real challenge for owners of independent hotels. Maybe you…

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Product Update Marketing
Product Update – Marketing
Product Update – Marketing 1550 876 Chris Wilkie

A Serious Upgrade This month we’ve gotten stuck in to upgrading the Marketing features in the Stampede platform. Here’s a quick summary of what’s new: Customer segments to group your…

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