How often should you email your customers? According to research by Toast 34% of consumers want emails from restaurants a couple of times a month.  To get those two emails…

Fliers, table-toppers, menu inserts, posters and trained staff are all well-established methods of increasing spend per head or spend per visit. However, the right technology setup can give you even greater…

According to the calendar, it’s the first official day of Autumn this week, which already is a treasure trove of inspiration. Changing seasons, changing ingredients, changing menus. For this week,…

Try this: head to your social media channels or customer email system. When was the last time you shared information about in-venue safety measures?  You might find it’s been longer…

Washing machine tablets, shaving equipment, craft beer and Volvo cars. What do they all have in common with coffee? One word: subscriptions. Pret a Manger and Leon have just announced…

There’s no doubt that the hospitality industry is going through a bit of a digital revolution. Data collection is high on the list, for obvious reasons, but what else can…

Very soon, hospitality venues will be encouraged to have another QR code in their venues. Much like New Zealand, the U.K. Government have created a QR code check-in system, as…

Shortly after Pret a Manger announced their YourPret monthly subscription service, healthy eating grab-and-go brand LEON unveiled something similar. They’re offering up to 75 drinks a month for £15. LEON’s…

If potential customers are already on your website, you want to keep them there. On sites like Tripadvisor, people can shop around with easy access to all venues in an…