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<h1 class="wp-block-heading" id="h-free-april-may-2023social-media-calendar">Free April &#8211; May 2023<br>Social Media Calendar</h1>



<h4 class="wp-block-heading" id="h-no-more-last-minute-panic-brainstorming-for-your-social-media-posts">No more last-minute panic brainstorming for your social media posts.</h4>



<p>Operating a business and at the same time staying on top of your social media content can be tough. Constantly coming up with new and engaging ideas for your next posts takes time you might not always have.</p>



<p><strong>Download your free social media calendar</strong>&nbsp;for April and May 2023 now.</p>



<p>Featuring topical post ideas, hashtags suggestions and image inspiration for each month.</p>



<p>There’s no denying that loyal customers are a key revenue driver for any business. Their <strong><a href="https://blog.hubspot.com/service/customer-loyalty-statistics" target="_blank" rel="noreferrer noopener">average spending is up to 67% higher compared to new customers</a>.</strong> More than ever, hospitality businesses should now up their efforts to increase customer loyalty to secure a steady revenue flow.&nbsp; A well-established way to <strong>get customers coming back and increase sales is by offering loyalty stamp cards</strong>. Collecting stamps at each visit and getting rewarded for it, what’s not to like about it?&nbsp;</p>



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<p>But how many of your customers are actually filling and redeeming their cards? And how long does it take them to obtain a full one?</p>



<h4 class="wp-block-heading" id="h-the-problem-with-loyalty-stamp-cards"><strong>The problem with loyalty stamp cards</strong></h4>



<p>Getting customers to sign up for your stamp card is usually an easy task, keeping them coming back to use the card is another story. All the initial excitement and interest in collecting stamps tends to wear off over time. <strong><a href="https://www.sciencedirect.com/science/article/pii/S0167811621000082" target="_blank" rel="noreferrer noopener">The average rewards program gets a redemption rate of only 13%.&nbsp;</a></strong></p>



<p>Using stamp cards will increase the chances of a customer coming back, but it can’t be relied upon entirely as a way to keep them coming back for more.</p>



<p>The key action here is to <strong>keep customers engaged on a frequent basis</strong> in a variety of ways, so they get their stamps too. Let’s uncover some loyalty card secrets.</p>



<h4 class="wp-block-heading" id="h-how-to-keep-customers-engaged"><strong>How to keep customers engaged?</strong></h4>



<p>First of all, you have to stay front of mind with your customers. They probably have many loyalty cards from various different places. So it’s on you to <strong>regularly remind</strong> them that they have a stamp card from your place as well. It’s all about actively encouraging them to come back more often.</p>



<p>Also, when creating your rewards, focus on these questions:</p>



<ul><li><strong>Are they obtainable</strong>? Your average visit frequency helps you to determine the ideal number of stamps needed for a full card</li><li><strong>Are they attractive</strong>? Which type of reward would your customers want? Are they worth collecting stamps for? Are your rewards relevant to your business?</li></ul>



<h4 class="wp-block-heading" id="h-email-sms-marketing-campaigns"><strong>Email &amp; SMS marketing campaigns</strong></h4>



<p>As ever, <strong>email and SMS marketing are a great tools</strong> to keep your customers interested and stay on top of their minds. It’s all about a friendly nudge to remind them of their loyalty stamp cards.</p>



<p>Here’s some inspiration for your campaigns to keep customers committed:</p>



<h6 class="wp-block-heading" id="h-get-them-to-collect-more-stamps"><strong>Get them to collect more stamps:</strong></h6>



<ul><li>&#8220;How many more stamps do you need? &#8211; a fresh batch of &#8230; arrived today, and we know how much you love them. Come by to get yours.&#8221;</li><li>“&#8230; more stamps to go. Come by today to get one extra stamp for every &#8230; “</li><li>&#8220;Special weekday deal &#8211; earn double the stamps when you buy &#8230;&#8221;</li><li>&#8220;Flash offer &#8211; Buy 1, Get 1 free on all cocktails from 6pm-9pm.&#8221;</li></ul>



<h6 class="wp-block-heading" id="h-get-them-to-redeem-their-full-stamp-card"><strong>Get them to redeem their full stamp card:</strong></h6>



<ul><li>&#8220;Still haven&#8217;t redeemed your stamps?&#8221;</li><li>&#8220;Got a full card? You&#8217;re owed a free …, come by today and enjoy &#8230;&#8221;</li><li>&#8220;Don’t miss out on our special freebie for all redeemed stamp cards this month.&#8221;</li><li>“Your chance to win. All redeemed stamp cards from this month will enter a special prize draw.”</li></ul>



<p>By the way, are you still using paper loyalty stamp cards? Everything we’ve said before is massively <strong>improved by going digital</strong>. Save money and gain more loyal customers faster with digital stamp cards.</p>



<p><strong><a href="contact@stampede.ai" target="_blank" rel="noreferrer noopener">Get in touch</a></strong> to find out more about our digital stamp card solution.</p>


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How to Maximise Revenue from Your Loyalty Stamp Cards

Home

New Features & Updates – September 2023

Feature Update – Improved campaigns, reporting and imports

How To Make The Most Of Your Restaurant Outdoor Seating Space In Summer

A Quick Guide On First-Party Data Strategy For Hotels

UGC Revolution: How User-Generated Content is Reshaping Marketing Strategies

AI In Hospitality Marketing: A Complete Guide

4 Ways To Optimise Your Hospitality Business With AI

The Pros And Cons Of Using AI In Hospitality

4 Revenue-Driving AI Tools For Hospitality Operators

3 Restaurant-Specific AI Tools That Drive Sales

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Now Online


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<h3 class="wp-block-heading">Over 61,000 new customer records</h3>



<p>Growing their database with automated data capture.<br></p>
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<h3 class="wp-block-heading">97% customer opt-in rate</h3>



<p>A compliant and engaged customer database to support marketing efforts.</p>
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<div class="wp-block-media-text alignwide is-stacked-on-mobile"><figure class="wp-block-media-text__media"><img decoding="async" loading="lazy" width="340" height="340" src="https://website-backend.stampede.ai/wp-content/uploads/2021/07/Case-Study-Icons-1.png" alt="case study marketing roi icon" class="wp-image-21409 size-full" srcset="https://website-backend.stampede.ai/wp-content/uploads/2021/07/Case-Study-Icons-1.png 340w, https://website-backend.stampede.ai/wp-content/uploads/2021/07/Case-Study-Icons-1-300x300.png 300w, https://website-backend.stampede.ai/wp-content/uploads/2021/07/Case-Study-Icons-1-150x150.png 150w, https://website-backend.stampede.ai/wp-content/uploads/2021/07/Case-Study-Icons-1-96x96.png 96w, https://website-backend.stampede.ai/wp-content/uploads/2021/07/Case-Study-Icons-1-16x16.png 16w, https://website-backend.stampede.ai/wp-content/uploads/2021/07/Case-Study-Icons-1-100x100.png 100w" sizes="(max-width: 340px) 100vw, 340px" /></figure><div class="wp-block-media-text__content">
<h3 class="wp-block-heading">1,100% Return on Investment</h3>



<p>Trackable ROI from just 3 marketing campaigns.</p>
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<div class="wp-block-media-text alignwide is-stacked-on-mobile"><figure class="wp-block-media-text__media"><img decoding="async" loading="lazy" width="340" height="340" src="https://website-backend.stampede.ai/wp-content/uploads/2022/11/bookings-case-study-icoon-sq.png" alt="" class="wp-image-22809 size-full" srcset="https://website-backend.stampede.ai/wp-content/uploads/2022/11/bookings-case-study-icoon-sq.png 340w, https://website-backend.stampede.ai/wp-content/uploads/2022/11/bookings-case-study-icoon-sq-300x300.png 300w, https://website-backend.stampede.ai/wp-content/uploads/2022/11/bookings-case-study-icoon-sq-150x150.png 150w, https://website-backend.stampede.ai/wp-content/uploads/2022/11/bookings-case-study-icoon-sq-96x96.png 96w" sizes="(max-width: 340px) 100vw, 340px" /></figure><div class="wp-block-media-text__content">
<h3 class="wp-block-heading">600+ Group Bookings</h3>



<p>With over 8,450 covers between Oct-Dec 2022</p>
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<iframe loading="lazy" title="Succeed with Stampede - Society Manchester" width="500" height="281" src="https://www.youtube.com/embed/MK8o6cOBgqM?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe>
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<h1 class="wp-block-heading">Overview</h1>



<p>Founded in 2021, Society is Manchester&#8217;s new culinary social adventure and a fresh addition to the city&#8217;s vibrant cultural space. Society is a hub for street food, featuring the freshest flavours from five independently-owned kitchens, a cocktail bar and a specialist taproom by an independent craft brewery, Vocation. Society has a packed programme of entertainment, featuring a rotating line-up of local and international DJs.</p>



<p>Society uses Stampede to create a branded guest WiFi sign-up and to capture customer data to grow their mailing list.</p>
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<h2 class="wp-block-heading">The Challenge</h2>



<p>Creating a user-friendly, branded touchpoint is vital for brand recognition, customer loyalty and engagement. And collecting compliant customer data is always a challenging task for offline businesses.</p>



<p>Nick Gregory, co-founder at Society Manchester said that “Before we used Stampede I was wrestling with various problems. How to make this a user-friendly and importantly branded experience? And how to gather data in an easy way and act on it?”</p>



<p>In the past, they were mostly advertising their promotions and events via their social media channels and were looking for additional ways to generate awareness and bookings.</p>
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<figure class="wp-block-pullquote"><blockquote><p><strong><em>“I am a big fan of technology, it’s the future. You should use all the tools at your disposal to enhance the customer experience</em></strong>&#8220;</p></blockquote></figure>



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<p>“We’ve been really pleased and amazed with the functionality and the way the product integrates all our needs in one easy-to-use platform. All for great value for money. Both the product and the team have exceeded all of our expectations by a long margin”</p>
<cite><strong><strong>Nick Gregory</strong>&nbsp;–</strong> Co-Founder, Society Manchester<strong><br></strong></cite></blockquote>
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<h2 class="wp-block-heading" id="h-the-solution">The Solution</h2>



<p>As they were preparing to open in the wake of lockdown, they discovered Stampede’s data capture and marketing solution.</p>



<p>They ultimately chose Stampede for three main reasons according to Nick “Number one, the branding possibilities. Number two it’s a hospitality CRM platform and number three it&#8217;s really good value.”</p>



<p>Within six months of implementing Stampede, Society has gathered over 20,600 GDPR-compliant customer records. Nick comments that “It’s a pretty straightforward WiFi sign-up, very user-friendly. And it creates a branded touchpoint and is not just a sign-up.”</p>



<p>Now Society Manchester has started to use the gathered customer data to send out tailored email campaigns. This will allow them to engage with customers, and start a dialogue with editorial content, promotions and events. Their first campaign had a brilliant 40% open rate!</p>



<p>Furthermore, Society Manchester is using Stampede Bookings as a clever and innovative way to especially drive group bookings of 8 or more from their website.</p>



<p>So far, they have seen astonishing results, with over 600 group bookings made, accounting for over 8,450 covers in a period of just 3 months.</p>



<p>Nick and Society are also one of the first operators to use the Stampede / Storekit integration “It makes both platforms even more valuable for our business now.” Nick was already a fan of the two platforms separately, so to have them connected opens up more opportunities, which they are excited to explore.</p>
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<h2 class="wp-block-heading">Coming Up</h2>



<p>Society Manchester is already looking into implementing other features from Stampede, leveraging the possibilities of an all-in-one solution. “I am a big fan of technology, it’s the future. You should use all the tools at your disposal to enhance the customer experience and create those dialogues.”</p>
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Society Manchester

<p>Nice write up in today&#8217;s Scotsman on Stampede, founder <a href="https://twitter.com/patrickclover">Patrick Clover</a> and the ambitious (yet still very realistic) plans for Stampede in the upcoming months.</p>
<p></p>
<p>Some highlights:</p>
<p><em>Stampede has recently taken equity funding, allowing it to grow from a team of four to nine, and this is soon set to increase to 16. Having launched in Edinburgh in April this year, after the firm started in 2015, it is now in 15 countries, with 487 locations in the UK and 505 globally including Vietnam, Brazil and Saudi Arabia. Deals came with the likes of Edinburgh tech incubator <a href="http://www.thisiscodebase.com">CodeBase</a> and <a href="http://www.livenationentertainment.com">Live Nation Entertainment</a> whose brands include Ticketmaster, and working with the entertainment giant to roll out its product across all its festivals.</em></p>
<p>You can read the whole article at <a href="http://www.scotsman.com/business/companies/tech/tech-entrepreneur-eyes-global-growth-with-wifi-firm-blackbx-1-4505840">The Scotsman website</a>.</p>
<p>No kidding! We&#8217;ve been pretty busy over the summer concert season. In just the last few weeks, we&#8217;ve partnered with <a href="http://www.indigo-ts.co.uk">Indigo Technology Services</a> to provide connectivity for events like:</p>
<div class="caption"><img decoding="async" class="size-medium wp-image-5153" style="width: 180px; margin: 0px 0px 10px 10px; float: right;" title="Stampede Kia wireless festival" src="https://cdn2.hubspot.net/hubfs/2735287/Imported_Blog_Media/wireless_festival_2017312_website_index_2x_kusg_standard-180x270.jpg" alt="Stampede Kia wireless festival" width="180" data-constrained="true" /></div>
<ul>
<li><a href="http://www.wirelessfestival.co.uk">The KIA Wireless Festival</a> &#8211; held in London&#8217;s Finsbury Park</li>
<li><a href="http://trnsmt.tv">The TRNSMT Festival</a>, Presented by <a href="https://utilita.co.uk/">utilita</a> &#8211; one of the biggest summer festivals held in Scotland</li>
<li><a href="http://www.latitudefestival.com">The Latitude Festival</a> &#8211; We had the honour of providing Guest Wi-Fi for <a href="http://www.latitudefestival.com/stage/danish-quarter-carlsberg">The Danish Quarter stage</a> during Latitude in assistance with the most famous beer in Denmark, <a href="http://www.carlsberg.co.uk">Carlsberg</a>!</li>
</ul>
<p>But just because we&#8217;re playing with the big boys, doesn&#8217;t mean we can&#8217;t help provide Guest Wi-Fi for your business. No sir. Since 2015 we&#8217;ve been helping out <a href="https://www.stampede.ai/wifi-in-action#coffee">cafes and pubs</a>, <a href="https://www.stampede.ai/wifi-in-action#hotels">hotels</a> and even <a href="https://www.stampede.ai/wifi-in-action#transport">public transportation</a> by providing seamless Wi-Fi with <a href="https://www.stampede.ai/how-it-works#insight">amazing customer insights</a> to help their business grow.</p>
<p>Why not drop us a line and see how we can help you?</p>
<p><a class="eut-modal-popup" href="https://calendly.com/stampedeae/stampede-demo-request?month=2020-02"><span style="font-weight: 400;">Click here to get started.</span></a></p>
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Stampede: One Million Customers and Counting…