Mobile Apps – Feature Update
The latest version of our Android and iOS mobile apps have been almost completely reworked with our latest features in mind.
Users with access to the web-based Stampede system (product.stampede.ai) can use their existing login details to access the app. From the app Stampede users can:
- Receive immediate notifications of important events (new customers, gift card purchases, new reviews etc.)
- Scan and redeem e-gift cards
- Monitor customer reviews that the venue receives
- Get key statistics about their venue(s)
- Get up to the minute reporting on marketing campaigns
This set of streamlined features allows busy users to keep up to date with key info on venues without sitting in front of a PC.
Under Account in the mobile app’s menu, you have a wide range of notification types to choose from. This will allows you to choose exactly what activity you want to know about from your Stampede account.
Notification options include:
- New customer registration
- New customer visit to venue
- Location Guest WiFi Online/Offline
- Periodic reports of location insights and data
- New gift card purchased
- Marketing campaign activity
- New reviews
These will prove particularly useful for venue owners and managers on-the-go looking to keep an eye on performance. It is also useful for IT partners in case there is an issue with Guest WiFi in a venue.
Another core function of the new mobile app is using it to scan and redeem Stampede e-gift cards. The app includes a scanner to use on the QR code that your customers receive by email when they purchase an e-gift card via your landing page.
You can also see a full list of all gift card purchases and redemptions.
We’d recommend installing the app on a device in your venue or within reach of your POS, so that any staff member dealing an e-gift card can process the sale with ease.
If you haven’t set up Gift Cards yet you can do that, for free, HERE
On the app, you will find a light version of our Reviews feature. You can see the latest reviews and all the historic ones too. With immediate notifications, you act on any new reviews that come in fast.
Whether that’s a personal thanks to the customer or rectifying a problem, you’ll have the info you need in your hand.
Reports and Stats
Lastly, we wanted to mention the “everything else” of the app.
You can keep an eye on your latest email and SMS campaigns, watching as your customers interact with them.
You’ll also find a range of stats about people visiting your venues via the Guest WiFi presence data and registrations (from all Data Sources), with options to look back over several time periods or watch it live.
If you’ve like to learn more about our apps or submit any feature requests you can contact us here.