Never miss another message with Stampede Inbox

Every customer message in one shared inbox, stored against the guest profile it belongs to.

Never miss a message from your customers again with the Stampede Inbox.

Keeping on top of several inboxes is slow and easy to get wrong. Enquiries go unanswered when inboxes are not connected to a CRM and only a few staff can see incoming email. Centralising every customer conversation on one platform that the whole team can access improves response times and makes service feel quicker and tidier.

How it works

All incoming customer requests and responses land in the inbox and are stored under individual guest profiles. Staff can reply straight away in a few clicks, and internal notes keep the rest of the team updated.

What makes it different

The Stampede Inbox comes ready-linked to every other interaction your customers have through Stampede. No more piecing together conversations and information from disjointed platforms. That gives you a single view of the customer, with context from previous interactions and historic data, so you can write personalised responses that are relevant to each person.

The Stampede Inbox is now available for all customers. Head to Stampede to explore the feature in more detail.

If you have any questions or need a hand, reach out to our Customer Success team, who are happy to help.