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In today’s competitive hospitality industry, delivering an exceptional customer experience is essential. Guests expect more than just good food or a comfortable stay—they want seamless, personalised experiences.



Your booking system should do more than simply manage reservations. By integrating it with a Customer Relationship Management (CRM) system, you can provide a tailored, data-driven service that exceeds guest expectations.



Here are four practical ways your team can use CRM data to enhance daily service and improve guest interactions.



<h2 class="wp-block-heading" id="h-anticipating-guest-need">Anticipating Guest Need</h2>



One of the most powerful ways CRM data can elevate daily service is by enabling personalised interactions with your guests. CRM systems track valuable customer information, including dining preferences, visit history, and special requests. By accessing this data, your staff can offer a more personalised service that makes guests feel valued.



For example:



<ol class="wp-block-list">
<li>Accessibility and Seating: </li>
</ol>



If a customer has previously requested a highchair for example, your team can proactively reserve it for them before they arrive.



<figure class="wp-block-image"><img decoding="async" src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdqVcQ1jMYEMTY_gXeuox84a7YjD5Hml_6l-ew9U9tEenG8zvaGfD2AE9I8t73PgFWCyfJfzsCMYiQPq2CRe1quzyegsgTv25CPDFqvsdsGZvvgK3Ey1ZBEVuBdyBP7kJRDCfBOItRs8dedjA5ra0Zwvdtd?key=jhVazIz5ThAWgAdrvjmV4Q" alt=""/></figure>



<ol start="2" class="wp-block-list">
<li>Special Occasions: </li>
</ol>



CRM systems allow you to log important dates such as birthdays or anniversaries. A simple &#8220;Happy Birthday&#8221; from the staff or a surprise dessert can make a lasting impression.



PS: If someone includes the word &#8220;birthday&#8221; in their message, a special cake badge will automatically appear for easy recognition.



<figure class="wp-block-image"><img decoding="async" src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeet6DqApa-xtkp0Qe6m3Howw82YO_bDx317fmSAw60uxrmwSLX_AXG5Z9sLEnbOSRFzBeqCdzgI9i_1zfSEPUbJsqLYtPpsg1sCeSrRgiNB5jaBmPjkaZY0sfcr6hFj5I8AYvtm1QWi22Ev_BXKeEDtURo?key=jhVazIz5ThAWgAdrvjmV4Q" alt=""/></figure>



<ol start="3" class="wp-block-list">
<li>Dietary Preferences: </li>
</ol>



Your CRM can store specific preferences such as gluten-free or vegan options. When the kitchen and wait staff know these details in advance, they can deliver a smoother, more personalised dining experience.



<figure class="wp-block-image"><img decoding="async" src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdIddM721-payB-he5mbnZjwT9dcUFTMPTE8YmeCeq2Qsf9Xs1jSpgYhOcByYEJemb3qITqWHCcndFbC8RpKMm0GvW_hURNt2DRvEvswMv5anDtQWp7AVRlwnQLmHA7ArD1lC_xcEjIkhLsoDLiM-GH2Iyy?key=jhVazIz5ThAWgAdrvjmV4Q" alt=""/></figure>



<ol start="4" class="wp-block-list">
<li>Anticipating Guest Needs:</li>
</ol>



CRM data doesn&#8217;t just enhance the personal touch—it also helps staff anticipate and meet customer needs before they even have to ask. By tracking past behaviours and preferences, your team can predict what a guest might want, improving overall service efficiency.



By predicting and catering to guest needs, your staff can reduce service friction and provide a more enjoyable, efficient experience.



<figure class="wp-block-image"><img decoding="async" src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfNfz8mGcsfbqY_RztV-NovlDALYWR2G43fcdE1fM1wKI50g5iZUDnQ9oV7AJJpFihK22SsUhRBdxXiRSSkAMBeSF8OOC2jUwzDgVY19ljRTfXa9qgLKKoQv-gf0S3cPYb4qMJ-P_FrvyyID8c9hw-BTk2n?key=jhVazIz5ThAWgAdrvjmV4Q" alt=""/></figure>



<h2 class="wp-block-heading" id="h-summary">Summary</h2>



By accessing these insights, your staff can turn ordinary visits into memorable ones, which fosters customer loyalty.



Integrating CRM data into daily operations transforms your team’s ability to deliver truly exceptional service. By personalising every interaction, from recognising special occasions to remembering dietary preferences, your staff can make guests feel genuinely valued.



The power of anticipating guest needs goes beyond efficiency—it creates moments of delight that turn routine visits into unforgettable experiences. These personalised touches not only elevate service but also build long-lasting relationships with your customers, fostering brand loyalty and repeat business.



In a competitive industry, it&#8217;s these meaningful, data-driven connections that set your venue apart and ensure guests return time and again.

post

4 Ways CRM Data Can Be Used in Day-to-Day Service by Your Staff

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October Update – 3x Faster Guest WiFi and more

New Features & Updates – September 2023

How is Connect 3.1 treating you? That&#8217;s our newest, latest and greatest version of our industry leading Stampede software.

And if you&#8217;re not using Stampede yet, what are you waiting for? Here&#8217;s a quick video we did showing some of the coolest features in Connect 3.1:
<iframe loading="lazy" src="https://www.youtube.com/embed/hQyr4_ou3H8" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe>
If you&#8217;re looking for a fuller list of features, you can <a href="/blog/connect-3.1-is-here" target="_blank" rel="noopener noreferrer">check out our earlier blog post</a>.
And if you&#8217;re ready to start offering your customers awesome WiFi, take us for a FREE, no-obligation test spin today! Just click below.
<a class="eut-modal-popup" href="https://calendly.com/stampedeae/stampede-demo-request?month=2020-02">Click here to get started.</a>

POWERFUL NEW FEATURES IN CONNECT 3.1

The Return of Travel &#8211; Cutting Through the Noise [Hotel Insights 2021 Report]



<hr class="wp-block-separator"/>



What are the key trends for hoteliers that have an impact on a successful recovery?



This is the main question of the newly released hotel industry report from our <a href="https://twitter.com/stampede_speaks" target="_blank" rel="noreferrer noopener">#PrepStartsNo</a> Partner <a href="https://www.eighty-days.com/" target="_blank" rel="noreferrer noopener">80 DAYS</a> and their sister company <a href="https://www.hotelbenchmarking.com/" target="_blank" rel="noreferrer noopener">Hotel Benchmark.&nbsp;</a>



80 DAYS has analysed data from more than 500 hotels and additional travel data from Google to work out the key trends influencing the recovery of travel in 2021.



Here’s a summary of the key takeaways to help hotel operators to grow their hotel and be best prepared for the months ahead.



<h4 class="wp-block-heading" id="h-travel-market">Travel Market</h4>



As expected, the trend for this year will go towards domestic travels and staycationing. Only 12 % plan to travel internationally within the next 9 months (if they can).



For hospitality businesses, this means a clear focus on local marketing and advertising.



<h4 class="wp-block-heading" id="h-booking-trends">Booking Trends</h4>



Organic search will remain the most popular booking channel. Over a third accounts for website traffic. Within this, mobile remains the primary source for website traffic (65 %) with mobile booking transactions rising by 27 %.&nbsp;



Therefore a well-optimised hotel website (for mobile and desktop) and SEO strategy are critical to maximise bookings.&nbsp;



<div class="wp-block-image"><figure class="aligncenter size-medium"><a href="https://stampede.ai/wp-content/uploads/2021/04/Screenshot-2021-04-14-at-12.40.44.png"><img decoding="async" src="https://image.stampede.ai/fill/300/171/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMS8wNC9TY3JlZW5zaG90LTIwMjEtMDQtMTQtYXQtMTIuNDAuNDQtMzAweDE3MS5wbmc=" alt="Booking Channels by %" class="wp-image-19888"/></a></figure></div>



The majority of the bookings still come through 3rd parties, although direct bookings have increased by 17% during the pandemic.



Due to market uncertainty, people prefer to book direct to benefit from more flexible booking conditions.



<div class="wp-block-image"><figure class="aligncenter size-medium"><a href="https://stampede.ai/wp-content/uploads/2021/04/Screenshot-2021-04-14-at-12.36.38.png"><img decoding="async" src="https://image.stampede.ai/fill/300/192/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMS8wNC9TY3JlZW5zaG90LTIwMjEtMDQtMTQtYXQtMTIuMzYuMzgtMzAweDE5Mi5wbmc=" alt="Direct Bookings Trend" class="wp-image-19887"/></a></figure></div>



<h4 class="wp-block-heading" id="h-key-action-points-for-hotels">Key Action Points for Hotels:</h4>



<ol class="wp-block-list"><li>Implement an agile strategy with multi-scenario planning</li><li>Communicate safety measures in place&nbsp; (96% have rated cleanliness &amp; hygiene as vital/important)</li><li>Adopt messaging &amp; imagery &#8211; make it relevant to the current situation (avoid showcasing crowds, big events etc.)</li><li>Clear brand positioning &#8211; adapt to changing customer needs and expectations</li><li>Targeting &#8211; individual messaging for each customer segment</li><li>Support direct bookings &#8211; highlight the benefits</li><li>Keep engaging with customers through various channels</li></ol>



There are many more interesting stats and findings in the report.



<a href="https://assets.stampede.ai/magnets/80-days-cutting-through-the-noise-the-return-of-travel.pdf">Get the full Hotel Insights 2021 report and start growing your hotel for a successful recovery. </a>

Grow Your Hotel Revenue Faster With These 7 Key Actions

DIY meal-kit demand has skyrocketed in the past year. Businesses have put a lot of effort into coming up with their own kits. And their customers loved it! Lots of us have discovered some unknown chef talent. Indeed, meal-kits seem to be a win-win for businesses and customers alike.



<hr class="wp-block-separator"/>



But now that venues start to reopen again and customers are able to enjoy their meals at your venue, what will happen to your meal-kit offers? How could you further increase your meal-kit sales?



According to the recent report “A Tale of Two Tables” by <a href="https://kam-media.co.uk/resources/" target="_blank" rel="noreferrer noopener">KAM Media and Slerp</a>, 89% of customers want the restaurant brand to continue delivering and 62% want their favourite restaurant brand to start selling meal boxes nationwide.&nbsp;



So is it worth keeping your meal-kit offering available to satisfy this demand, whilst also reopening for normal service?



<h4 class="wp-block-heading" id="h-reasons-why-meal-kits-are-here-to-stay">Reasons Why Meal-Kits Are Here to Stay</h4>



Our <a href="https://twitter.com/stampede_speaks" target="_blank" rel="noreferrer noopener">#PrepStartsNow</a> partner Flipdish sees meal-kits as a <a href="https://www.flipdish.com/resources/blog/why-meal-kits-are-here-to-stay-and-a-smart-new-revenue-stream-for-your-business" target="_blank" rel="noreferrer noopener">key revenue stream for restaurants in the future</a>.



Here’s why:



<ul class="wp-block-list"><li>The number of bookings allowed in venues is still limited and lots of your customers might not be able to secure a booking.</li><li>They are an additional revenue stream with little additional costs.</li><li>You can reach more potential customers with your offerings. Some might not be able to travel to your physical location.</li><li>It’s convenient for your customers &#8211; no need to look for recipes and buy ingredients.&nbsp;</li></ul>



<h4 class="wp-block-heading" id="h-how-to-create-more-meal-kit-ordering-buzz">How to Create More Meal-Kit Ordering Buzz</h4>



<a href="https://stampede.ai/blog/quick-tips-to-drive-more-sales-at-home-kits/" target="_blank" rel="noreferrer noopener">Customer awareness about DIY meal-kits has reached a mainstream level.</a> It’s now on to you to make the most out of this and secure more revenue from your meal-kit sales.



<h4 class="wp-block-heading" id="h-1-spread-the-word">1. Spread the Word</h4>



Leverage your social channels and share regular posts about your meal-kits. Highlight the fact that customers can still order your popular kits to enjoy at home. Pin your posts and add an “order direct” button to make it as easy as possible for customers.



Don’t forget to add your meal-kit offerings to your regular newsletters to increase sales. For a little extra sales push, combine them with a promotion.



<h4 class="wp-block-heading" id="h-2-come-up-with-new-meal-kit-ideas">2. Come Up With New Meal-Kit Ideas</h4>



With Summer just around the corner, customers might want to take their dining experience outdoors. What about <a href="https://lovindublin.com/lovin-home-comforts/bbq-kits-order-cook-at-home" target="_blank" rel="noreferrer noopener">BBQ</a> or picnic meal-kits? Get creative to make your offerings even more attractive.&nbsp;



Consider special event meal-kits for birthdays, anniversaries, sports events, etc. You might also offer a premium version of it with limited or high-end specials and ingredients.



<h4 class="wp-block-heading" id="h-3-get-the-maximum-out-of-your-online-store">3. Get the Maximum Out Of Your Online Store</h4>



Make sure that your online store lets you upsell and cross-promote your entire product range for additional revenue.



Also, allow your customers to add special dietary restrictions during the ordering process. You might also think about making your meal-kits available in different group sizes and offering a special family version.



<h4 class="wp-block-heading" id="h-4-go-the-extra-mile">4. Go the Extra Mile</h4>



Turn your DIY meal-kits into a special at-home customer experience, provide more than just food and drinks. This could be table decorations or a curated playlist of music.



<h4 class="wp-block-heading" id="h-5-bonus-tip-nationwide-delivery">5. Bonus Tip &#8211; Nationwide Delivery</h4>



By offering your meal-kits nationwide you can upscale your reach and increase meal-kit sales massively. You can connect to a whole new range of customers. Plus, you can also deliver to your regular customers whilst they are on their staycations.



Several operators already offer this such as Pizza Pilgrims. The biggest challenge is packaging, but if others can solve that, so can you!



Need some assistance with spreading the word about your meal-kit offerings via email and SMS marketing campaign? <a href="contact@stampede.ai" target="_blank" rel="noreferrer noopener">Reach out</a> to our team. We are happy to help.

4 Creative Ways to Increase Your Meal-Kit Sales

In large parts of the country, it’s now on to hospitality businesses to find the balance between loosening up restrictions and being mindful of continued safety and well-being. No matter what you’ve decided is right for your business, you need to inform your customers.&nbsp;If you haven’t done so already, here’s a quick guide to updating your customers on what&#8217;s changing rule wise in your venues.&nbsp;



<hr class="wp-block-separator"/>



<h5 class="wp-block-heading" id="h-how-to-keep-your-customers-updated">How to Keep Your Customers Updated</h5>



Consistency is the most important takeaway here. Make sure that all your customer communications on various platforms are aligned.



Here’s a short checklist of the most important places you should update right now:



<h6 class="wp-block-heading" id="h-website">Website</h6>



The easiest way to make sure all your website visitors are up-to-date is by using an entry pop-up for your website.



If you have a FAQ page on your website redirect your pop-up to it for more detailed information about your changes.&nbsp;



A short bit of text to the same effect somewhere near the top of your homepage would do the trick too.



<h6 class="wp-block-heading" id="h-email-and-sms-messaging">Email and SMS messaging</h6>



Reach out to your customer database via email and SMS and send them an update on what is happening at your venue. Whilst you have your customers&#8217; attention, thank them for their continuous support over the last months and let them know about any upcoming events or offers that are relevant for them.



It’s OK to send a couple of similar messages over the course of a few days, not everyone will read that one-and-only email you might send.



<h6 class="wp-block-heading" id="h-social-media-stories-and-pinned-posts">Social Media &#8211; Stories and Pinned Posts</h6>



We’ve seen a couple of great update posts on social media already. <a href="https://www.instagram.com/p/CReq-vmnRun/" target="_blank" rel="noreferrer noopener">Have a look at this example for some inspiration.</a> Also, don’t forget to update your opening hours in your bios.



The best way forward is to pin your posts to make sure your customers don’t miss it and to share it in your stories.&nbsp;



<h6 class="wp-block-heading" id="h-other-platforms">Other Platforms</h6>



There’re a bunch of other platforms (e.g. <a href="https://stampede.ai/blog/how-to-update-your-tripadvisor-with-safety-measures/" target="_blank" rel="noreferrer noopener">TripAdvisor</a>, <a href="https://stampede.ai/blog/5-ways-to-make-sure-your-business-is-not-missed-on-google/" target="_blank" rel="noreferrer noopener">Google My Business</a>) that have introduced a safety measures feature in the last year. Make sure that you update those accordingly.



<h5 class="wp-block-heading" id="h-information-to-include-in-your-customer-update">Information to Include In Your Customer Update</h5>



Your customers will probably have questions on various areas of your business that might or might have not changed. Even if you don’t make any changes, remind customers about your procedures to keep them updated. This will also help to reassure them.



<h6 class="wp-block-heading" id="h-operating-hours">Operating hours</h6>



<ul class="wp-block-list"><li>A general reminder about your current or new operating hours.</li></ul>



<h6 class="wp-block-heading" id="h-masks-yes-no">Masks yes/no?</h6>



<ul class="wp-block-list"><li>Will your staff continue wearing masks?</li><li>Are you encouraging customers to do so? For example when moving around in your venue?</li></ul>



<h6 class="wp-block-heading" id="h-social-distancing">Social distancing</h6>



<ul class="wp-block-list"><li>Are you sticking to the 1m rule?</li><li>Make sure to update any signage in your window fronts as well.</li></ul>



<h6 class="wp-block-heading" id="h-hygiene-measurements-sanitisers">Hygiene measurements (sanitisers)</h6>



<ul class="wp-block-list"><li>What hygiene measures can customers expect at your venue?</li><li>Will you provide sanitisers and carry out regular sanitation of high traffic touch points, etc.?</li></ul>



<h6 class="wp-block-heading" id="h-table-sizes">Table sizes</h6>



<ul class="wp-block-list"><li>Are you increasing your covers by adding in more tables inside?</li><li>Will you accept larger group bookings?&nbsp;</li></ul>



<h6 class="wp-block-heading" id="h-table-service-and-bar-ordering">Table service and bar ordering</h6>



<ul class="wp-block-list"><li>Will there be any changes to your service?</li><li>Do you stick to table service only or do you allow bar ordering?</li></ul>



<h6 class="wp-block-heading" id="h-track-and-trace">Track and Trace</h6>



<ul class="wp-block-list"><li>Are you making it mandatory to sign in?</li></ul>



<h6 class="wp-block-heading" id="h-pre-bookings">Pre-bookings</h6>



<ul class="wp-block-list"><li>Are you accepting walk-ins?</li><li>Do customers have to pre-book?</li><li>For many businesses pre-bookings allowed for a better planning of staffing and kitchen operations. You might use the chance to encourage customers to still pre-book if possible.&nbsp;</li></ul>



Last bit of advice. Listen to your customers and gather feedback and sentiment. How’re they feeling about any changes you’ve implemented?&nbsp;



Did you know that our <a href="https://stampede.ai/how-it-works/automations/#reviews" target="_blank" rel="noreferrer noopener">Reviews tool</a> can help you grasp reviews sentiments quicker and help you to spot any trends easily? <a href="contact@stampede.ai" target="_blank" rel="noreferrer noopener">Reach out to our team </a>to find out more.

[2 Min. Checklist] Keeping Customers Updated About Changes

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Founders Series: Patrick Clover, Founder and CEO of Stampede

Based on a short LinkedIn poll we carried out recently &#8211; 64% of you say that finding the right subject line is the hardest about email marketing and newsletters. Everything rises and falls with your subject line. No matter how much time you’ve invested in carefully crafting your email content, if you don’t nail your subject line, very few people will read it.



<hr class="wp-block-separator"/>



 To make things a little easier for you, we’ve come up with the most important factors you should consider when creating your next subject lines. They will help you to come up with better subject lines quicker and also to get the balance right between triggering enough interest and not revealing too much.



<h4 class="wp-block-heading">How to create the best subject line</h4>



You will rarely get your subject line right on the first try, so it’s always best to come up with a bunch of variations. Look for synonyms. Play around with the sentence structure. Mix and match a couple of words together and turn them into a question. And don’t forget to A/B test. This will quickly tell you which of your ideas hit the sweet spot with your customers.



There’s also nothing wrong with recycling your best performing subject lines or sticking to the same structure. Quite the contrary, it’ll save you a lot of time.



Here are some further questions to keep in mind when writing your subject line:



<ul class="wp-block-list"><li>Is it short &amp; descriptive?</li><li>Did you place the most important word(s) at the beginning?&nbsp;</li><li>What&#8217;s the value for your reader?</li><li>Does it make the reader curious to read the full email?</li><li>Does it require the reader to take some action?</li><li>Did you create a sense of urgency (use it sparingly)?</li></ul>



<h4 class="wp-block-heading">10 tips on how to further increase open rates</h4>



Apart from those common questions, there’s more you can do to optimise for a perfect subject line.



Check out our 10 best-practice tips:



<ol class="wp-block-list"><li>Personalise it with the recipient’s name</li><li>Use emojis carefully, don&#8217;t overdo it</li><li>40 characters max. to make it mobile-friendly</li><li>Include numbers, questions and stats, “how to … “</li><li>Get rid of any filler words &#8211; hello, thanks</li><li>DON&#8217;T USE CAPITALS ONLY</li><li>Don’t use too much punctuation!!!!!</li><li>Use <a href="https://bobangus.com/action-words/" target="_blank" rel="noreferrer noopener">action verbs</a> and <a href="https://www.dma-solutions.com/thecoreblog/write-killer-email-subject-lines" target="_blank" rel="noreferrer noopener">active voice</a></li><li>Avoid <a href="https://journeys.autopilotapp.com/blog/email-spam-trigger-words/" target="_blank" rel="noreferrer noopener">spammy words</a> or false promises&nbsp;</li><li>Use alliteration and/or rhymes &#8211; News, Views, Interviews and Insights from [company]</li></ol>



The ultimate question before you send your email &#8211; would you open it? If not &#8211; keep tweaking it.



<h4 class="wp-block-heading" id="h-useful-online-tools">Useful online tools</h4>



There are many (free) online tools out there that can further help you create and improve your subject line.&nbsp;



Here are our 4 favourite ones:



<ul class="wp-block-list"><li><a href="https://www.thesaurus.com/" target="_blank" rel="noreferrer noopener">Thesaurus</a> &#8211; to find synonyms/antonyms&nbsp;</li><li>Simple <a href="https://www.activecampaign.com/free-marketing-tools/subject-line-generator" target="_blank" rel="noreferrer noopener">subject line generator</a> based on keywords&nbsp;</li><li>More <a href="https://www.thehoth.com/headline-generator/" target="_blank" rel="noreferrer noopener">detailed subject line generator</a> based on various inputs</li><li><a href="https://www.omnisend.com/subject-line-tester/" target="_blank" rel="noreferrer noopener">Subject line testing</a> tool with tips for improvement</li></ul>



Got your subject line sorted and want some help sending your <a href="https://stampede.ai/how-it-works/marketing/">emails to your customers</a>? <a href="mailto:contact@stampede.ai?subject=&amp;body=" target="_blank" rel="noreferrer noopener">Get in touch</a> with one of our team. We&#8217;re happy to help.

5 Minute Guide: Creating Great Subject Lines

[vc_row bg_type=&#8221;color&#8221; padding_top_multiplier=&#8221;5x&#8221; equal_column_height=&#8221;middle-content&#8221; mobile_equal_column_height=&#8221;false&#8221; section_id=&#8221;stories&#8221; bg_color=&#8221;#16183f&#8221;][vc_column css=&#8221;.vc_custom_1631268993216{padding-top: 30px !important;}&#8221;][vc_custom_heading text=&#8221;Hospitality tools built to grow your business with ease&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;main-page-title&#8221;][vc_column_text el_class=&#8221;main-page-text&#8221; css=&#8221;.vc_custom_1631279626658{padding-bottom: 25px !important;}&#8221;]
Retain your customers using hassle-free, intelligent marketing tools that won’t impact your costs.
[/vc_column_text][vc_row_inner][vc_column_inner][fildisi_button align=&#8221;center&#8221; button_text=&#8221;Get Started&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fget-started%2F|title:Get%20Started&#8221;][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner mobile_width=&#8221;hide&#8221;][vc_single_image image=&#8221;20722&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1637073665967{padding-top: 20px !important;}&#8221;][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row bg_type=&#8221;image&#8221; bg_image_size=&#8221;full&#8221; bg_position=&#8221;left-center&#8221; padding_top_multiplier=&#8221;2x&#8221; padding_bottom_multiplier=&#8221;2x&#8221; equal_column_height=&#8221;middle-content&#8221; mobile_equal_column_height=&#8221;false&#8221; section_id=&#8221;email&#8221;][vc_column width=&#8221;1/2&#8243;][vc_single_image image=&#8221;20721&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][/vc_column][vc_column width=&#8221;1/2&#8243;][vc_custom_heading text=&#8221;Email Marketing&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;main-page-title&#8221;][vc_column_text el_class=&#8221;main-page-text&#8221; css=&#8221;.vc_custom_1631187987562{padding-bottom: 15px !important;}&#8221;]It’s the most cost-effective and efficient way to increase your revenue. More than 80% of businesses use email marketing as their primary way to retain customers and keep them coming back.
Restaurants, bars and other hospitality venues should be no different.[/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1/2&#8243;][fildisi_button button_text=&#8221;Get Started&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fget-started%2F|title:Get%20Started&#8221;][/vc_column_inner][vc_column_inner width=&#8221;1/2&#8243; el_id=&#8221;intercom_button&#8221;][fildisi_button button_text=&#8221;Read Success Story&#8221; button_type=&#8221;outline&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fresources%2Fcru-holdings%2F|title:CRU%20Holdings&#8221;][/vc_column_inner][/vc_row_inner][fildisi_divider line_type=&#8221;custom-line&#8221; line_width=&#8221;144px&#8221; line_height=&#8221;3&#8243; line_color=&#8221;custom&#8221; line_color_custom=&#8221;#edf2f7&#8243; padding_top=&#8221;30&#8243; padding_bottom=&#8221;15&#8243;][vc_column_text el_class=&#8221;text-includes&#8221;]OUR EMAIL MARKETING INCLUDES:
<ul>
<li>Quick customer segmentation</li>
<li>Easy to use drop and drag builder</li>
<li>Ready-made templates based on real successful campaigns</li>
<li>Accurate conversion tracking with unique voucher codes</li>
</ul>
[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=&#8221;image&#8221; bg_image=&#8221;20389&#8243; padding_top_multiplier=&#8221;3x&#8221; padding_bottom_multiplier=&#8221;3x&#8221; equal_column_height=&#8221;middle-content&#8221; mobile_visibility=&#8221;hide&#8221; section_id=&#8221;stories&#8221;][vc_column][vc_custom_heading text=&#8221;CRU Holdings&#8221; font_container=&#8221;tag:h2|font_size:36px|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;main-page-title&#8221;][vc_custom_heading text=&#8221;“Stampede has become such a powerful marketing tool for us at CRU Holdings. It is well designed, flexible and integrates seamlessly with other systems.”&#8221; font_container=&#8221;tag:h2|font_size:25px|text_align:center|color:%23ffffff|line_height:1.4&#8243; google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221;][/vc_column][/vc_row][vc_row bg_type=&#8221;color&#8221; padding_top_multiplier=&#8221;2x&#8221; equal_column_height=&#8221;middle-content&#8221; mobile_equal_column_height=&#8221;false&#8221; section_id=&#8221;sms&#8221; bg_color=&#8221;#edf2f6&#8243;][vc_column width=&#8221;1/2&#8243;][vc_single_image image=&#8221;20720&#8243; img_size=&#8221;full&#8221;][/vc_column][vc_column width=&#8221;1/2&#8243;][vc_custom_heading text=&#8221;SMS Marketing&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23fc3a9b&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;main-page-title&#8221;][vc_column_text el_class=&#8221;main-page-text&#8221; css=&#8221;.vc_custom_1631187976850{padding-bottom: 15px !important;}&#8221;]Reach your customers where they are: on their mobiles and on the go.
SMS marketing has a read rate of 97% within 15 minutes of message delivery.
Send timely, personalised messages for an immediate response &#8211; bring those customers back to your venue.[/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1/2&#8243;][fildisi_button button_text=&#8221;Get Started&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fget-started%2F|title:Get%20Started&#8221;][/vc_column_inner][vc_column_inner width=&#8221;1/2&#8243; el_id=&#8221;intercom_button&#8221;][fildisi_button button_text=&#8221;Read Success Story&#8221; button_type=&#8221;outline&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fresources%2Flane-7-group%2F|title:Lane%207&#8243;][/vc_column_inner][/vc_row_inner][fildisi_divider line_type=&#8221;custom-line&#8221; line_width=&#8221;144px&#8221; line_height=&#8221;3&#8243; line_color=&#8221;custom&#8221; line_color_custom=&#8221;#edf2f7&#8243; padding_top=&#8221;30&#8243; padding_bottom=&#8221;15&#8243;][vc_column_text el_class=&#8221;text-includes&#8221;]SMS MARKETING:
<ul>
<li>Keep customers engaged and generate repeat business</li>
<li>Support email marketing and increase open rates by 20-30%</li>
<li>Measure repeat visits and track ROI directly</li>
</ul>
[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=&#8221;image&#8221; bg_image_size=&#8221;full&#8221; bg_position=&#8221;left-center&#8221; equal_column_height=&#8221;middle-content&#8221; mobile_equal_column_height=&#8221;false&#8221; section_id=&#8221;automation&#8221;][vc_column width=&#8221;1/2&#8243; text_align=&#8221;center&#8221;][vc_single_image image=&#8221;20719&#8243; img_size=&#8221;full&#8221;][/vc_column][vc_column width=&#8221;1/2&#8243;][vc_custom_heading text=&#8221;Automation&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;main-page-title&#8221; el_id=&#8221;automation&#8221;][vc_column_text el_class=&#8221;main-page-text&#8221; css=&#8221;.vc_custom_1634053990761{padding-bottom: 15px !important;}&#8221;]Keep in touch with customers and build your brand presence, without spending hours on marketing.
Use real customer behaviour to send highly targeted messages that keep customers engaged.[/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1/2&#8243;][fildisi_button button_text=&#8221;Get Started&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fget-started%2F|title:Get%20Started&#8221;][/vc_column_inner][vc_column_inner width=&#8221;1/2&#8243; el_id=&#8221;intercom_button&#8221;][fildisi_button button_text=&#8221;Read Success Story&#8221; button_type=&#8221;outline&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fresources%2Fsignature-pub-group%2F|title:Signature%20Pub%20Group&#8221;][/vc_column_inner][/vc_row_inner][fildisi_divider line_type=&#8221;custom-line&#8221; line_width=&#8221;144px&#8221; line_height=&#8221;3&#8243; line_color=&#8221;custom&#8221; line_color_custom=&#8221;#edf2f7&#8243; padding_top=&#8221;30&#8243; padding_bottom=&#8221;15&#8243;][vc_column_text el_class=&#8221;text-includes&#8221;]USE AUTOMATION TO:
<ul>
<li style="font-weight: 400;" aria-level="1">Send your offers at the right time to the right customers</li>
<li style="font-weight: 400;" aria-level="1">Build a connection with genuinely personalised messages</li>
<li style="font-weight: 400;" aria-level="1">Generate repeat visits and bookings without repeated marketing effort</li>
</ul>
[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=&#8221;color&#8221; equal_column_height=&#8221;middle-content&#8221; mobile_equal_column_height=&#8221;false&#8221; section_id=&#8221;upsell&#8221; bg_color=&#8221;#edf2f7&#8243;][vc_column width=&#8221;1/2&#8243; text_align=&#8221;center&#8221;][rev_slider slidertitle=&#8221;Stories Marketing&#8221; alias=&#8221;slider-3&#8243;][/vc_column][vc_column width=&#8221;1/2&#8243;][vc_custom_heading text=&#8221;Upsell&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;main-page-title&#8221; el_id=&#8221;upsell&#8221;][vc_column_text el_class=&#8221;main-page-text&#8221; css=&#8221;.vc_custom_1631187966021{padding-bottom: 15px !important;}&#8221;]Design and launch promotions in minutes, without the cost and wait for printers.
We would have statistics here around how hard it is to track response rates on fliers, but those stats don’t exist! Case in point&#8230;[/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1/2&#8243;][fildisi_button button_text=&#8221;Get Started&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fget-started%2F|title:Get%20Started&#8221;][/vc_column_inner][vc_column_inner width=&#8221;1/2&#8243; el_id=&#8221;intercom_button&#8221;][fildisi_button button_text=&#8221;Read Success Story&#8221; button_type=&#8221;outline&#8221; button_hover_color=&#8221;primary-2&#8243; button_shape=&#8221;extra-round&#8221; button_link=&#8221;url:https%3A%2F%2Fstampede.ai%2Fresources%2Fcocktail-embassy%2F|title:Cocktail%20Embassy&#8221;][/vc_column_inner][/vc_row_inner][fildisi_divider line_type=&#8221;custom-line&#8221; line_width=&#8221;144px&#8221; line_height=&#8221;3&#8243; line_color=&#8221;custom&#8221; line_color_custom=&#8221;#edf2f7&#8243; padding_top=&#8221;30&#8243; padding_bottom=&#8221;15&#8243;][vc_column_text el_class=&#8221;text-includes&#8221;]UPSELL FEATURES:
<ul>
<li>Increase spend per head and spend per visit</li>
<li>Change promotions and offers fast and easily</li>
<li>Save time and money with fewer fliers and posters</li>
</ul>
[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=&#8221;yes&#8221; el_class=&#8221;try-it&#8221;][vc_column css=&#8221;.vc_custom_1584018827046{padding-top: 40px !important;padding-bottom: 40px !important;background-image: url(https://stampede.ai/wp-content/uploads/2020/03/banner-bg2.png?id=15813) !important;border-radius: 20px !important;}&#8221;][vc_custom_heading text=&#8221;Try Stampede for free&#8221; font_container=&#8221;tag:h2|font_size:30px|text_align:center|color:%231f2888|line_height:65px&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;full-weight&#8221;][vc_column_text el_class=&#8221;main-page-text&#8221; css=&#8221;.vc_custom_1584018887988{padding-bottom: 30px !important;}&#8221;]
Get started growing your business with a 14 day free trial.
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