Helen Kane

From the archives

Posts from Helen Kane

AI in Hospitality: Transforming Your Venue’s Future

AI has become one of the biggest talking points across every industry, and hospitality is no exception. Beyond the buzz, it’s proving to be a genuine game changer for operators of all sizes. The best part is that you don’t need to be a tech expert to make it work. With the right tools running […]

Helen Kane

Scaling a Restaurant? Start With Data, Not Instinct

Opening a restaurant, pub or hotel is one of the UK’s top business dreams. Nearly 40% of people say they’d love to run their own business, with hospitality high on the list. The excitement is easy to understand. Creating a new hospitality business means shaping everything: the menu, the décor, the music, the whole vibe. […]

Helen Kane

Fuelling Growth with Smarter Hospitality Cash Flow

Cash flow is the foundation of any hospitality business, yet for many restaurants, bars, and venues it’s also the biggest headache. Rising costs, no-shows, and unpredictable demand all chip away at margins. The good news? With the right approach, you can smooth out the bumps, boost revenue, and keep your business growing even in challenging […]

Helen Kane

Introducing Reviews+: AI-Powered Review Management

Reviews matter. You know it, we know it, your customers definitely know it. But here’s the problem: actually managing reviews is a time-consuming, fragmented, and often frustrating part of running a hospitality business. That’s why we built Reviews+ a powerful new addition to the Stampede platform that helps you get more reviews, respond faster, and […]

Helen Kane

July Update – Smarter Reviews, Square Integration and more…

July’s been and gone already – and with it, a wave of updates designed to give you more time, more insight, and a little less of the day-to-day pressure. From our brand new Reviews+ feature to an integration we know you’ve been waiting for, here’s what’s shaping the future of hospitality tech this month. Reviews+ […]

Helen Kane

The Guest Re-Engagement Workflow Every Venue Needs

Every venue has them: guests who came in once, loved the experience… and then disappeared. No bad feedback. No unsubscribes. Just silence. It’s not personal. Life gets busy. But if you don’t stay top of mind, even your most satisfied guests can forget to return. That’s exactly why we built Marketing Workflows — to help […]

Helen Kane

Introducing – Marketing Workflows

We’re excited to introduce Marketing Workflows, a powerful new feature within our Marketing CRM that lets you create automated, personalised guest journeys based on real-life actions — not just digital signals. Here’s everything you need to know. What is it? Marketing Workflows is our latest feature, designed to help hospitality venues turn guest behaviour into […]

Helen Kane

Coming Soon – The Enquiry Pipeline

We’re gearing up to launch the Enquiry Pipeline within the Stampede booking platform, purpose-built for managing large, high-value, and often complex booking enquiries. It’s been designed with one goal: to give you total visibility from first enquiry to confirmed table, without the spreadsheet chaos. What is it? The Enquiry Pipeline is a new workspace inside […]

Helen Kane

June Update – AI Review Insights, New Features and More

Summer’s in full swing, and that means packed patios, big bookings, and busier than ever shifts. If you’re in hospitality, you’re already thinking ahead: more footfall, smarter systems, fewer spreadsheets. We’ve got you covered. From smoother enquiry handling to smart marketing workflows and new AI-powered review insights, here’s what’s fresh at Stampede this month – […]

Helen Kane