Introducing Reviews+
Summary
Reviews+ is Stampede's review management add-on: automated requests tied to real visits, replies drafted in your brand's voice and a competitive dashboard.
Get more reviews, respond faster and see how you compare nearby, all from the data your guest Wi-Fi already collects.
Reviews matter, and managing them is a time-consuming, fragmented and often frustrating part of running a hospitality business. Replies live across Google and TripAdvisor, feedback from happy guests goes uncollected, and you rarely know how you compare to the venue down the road.
That is why we built Reviews+, an addition to the Stampede platform that helps you get more reviews and respond faster without burning through hours of your day or sounding like a robot. Whether you run a single site or manage multiple venues, it puts reputation management in one place.
The old way: manual and reactive
Traditional review management leaves a lot to chance:
You rely on third-party platforms like Google or TripAdvisor to drive reviews.
You are constantly jumping between tabs to reply.
You never really know how you are performing compared to others in your area.
And worst of all, you lose valuable feedback from real guests who were never asked.
It is inefficient, inconsistent, and it puts your reputation at risk.
What Reviews+ does
1. Get more and better reviews
Reviews+ plugs directly into Stampede's Wi-Fi data capture, so you can follow up with guests automatically after their visit. That means:
More reviews, because people are prompted at the right time.
Reviews tied to real visits, not anonymous accounts.
A better star rating, because happy guests are finally being asked.
You are not waiting and hoping. The ask goes out on its own.
2. Respond in your own voice
The response engine drafts replies based on your brand's tone of voice, so every response feels natural and human. No templates, no stiff corporate copy. In practice that means saving hours each week, keeping a consistent brand voice and leaving customers feeling heard and appreciated.
3. Know how you stack up
The built-in competitive dashboard shows how your reviews compare to other businesses nearby. Track performance trends, spot areas for improvement and understand what your customers are really saying, without the guesswork.
Why owning the process matters
Reputation is everything in hospitality. Good reviews drive bookings and negative ones put people off, but just having reviews is not enough any more. You need to own the process.
When reviews come through your own channels you get more visibility, better attribution and smarter data. Fast responses show customers they are valued and make them more likely to return. And a steady stream of fresh, positive reviews lifts your visibility and gives new guests the confidence to book.
Built for operators, not just marketers
Reviews+ is part of the Stampede platform, so there is nothing new to learn or set up from scratch. If you already use guest Wi-Fi to capture visitor data, it is easy to switch on and start using right away.
Whether you run a single cafe or a larger group of venues, Reviews+ keeps you on top of your reviews and customer feedback without adding more to your plate.
Take control of your reputation
Reviews+ is live and ready to go. If you already use Stampede for guest Wi-Fi and email and SMS marketing, adding it is the easy next step: less firefighting, more insight, and a sharper online reputation around the clock.
See it running on your venues
One unified guest record across Wi-Fi, bookings, reviews and loyalty, and the marketing that acts on it.