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WiFi Marketing: 3 Powerful Ways It Can Grow Your Business

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When it comes to growing a tech business, recurring revenue is the key. Finding a profitable monthly service that you can resell to your customers can prove the difference between your incidental revenue and jumping from project to project. So what’s there left to offer your customers? Have you thought about WiFi as a service?







<h4 class="wp-block-heading">A Typical Networking Client</h4>



Offering WaaS (WiFi as a Service) even makes more sense when revisiting the services you’re already providing to your customers. 



Let’s take a look at a typical scenario. One where you’re managing the IT of a hospitality business. Your client probably has a server and a few workstations, or, more likely nowadays, a few workstations storing everything in the cloud. Then there’s the POS stations and their attendant networks. Last, but not least, let’s not forget the free (unsecured) WiFi connection the business offers for their customers.



On the backend side, you’ve got everything all tightened and secure&#8230;and on the frontend side, you’ve got an open WiFi network with a <a href="https://stampede.ai/blog/take-the-risk-out-of-guest-wifi/">password written</a> on a chalkboard for all the world to see.



Not an ideal situation.



<h4 class="wp-block-heading">Enter WiFi as A Service and Captive Portal</h4>



You’re already servicing the hospitality business as an IT guy, so why not take on the customer WiFi as well? 



That’s where we come in. Instead of an open connection, Stampede verifies WiFi users through what is known as a <a rel="noopener noreferrer" href="/blog/wifi-in-your-venue-login-once-login-forever" target="_blank">captive portal</a>. 



In order to access the network, users have to enter and validate their email address. Once the email has been checked, users are free to roam the internet at will. The cool part &#8211; at least for your hospitality customers &#8211; comes in capturing that customer data. In addition to email addresses, the captive portal can ask for information like first and last names, gender, location and even custom questions. The choice is yours. But all these valuable customer insights can help you to get a better understanding of who they are and what they like.



<h4 class="wp-block-heading">Managed from One Central Dashboard</h4>



You’re the IT guy &#8211; that’s what your customers are paying for. They don’t want to be bothered with checking their networks for security, which is another great reason where Wifi As a Service comes into play. 



From <a rel="noreferrer noopener" aria-label="one centralised dashboard (opens in a new tab)" href="https://stampede.ai/blog/the-advantages-of-managed-wifi-for-your-hospitality-chain/" target="_blank">one centralised dashboard</a> in Stampede &#8211; accessible from any computer, laptop or tablet with internet access &#8211; you’ll be able to manage your client’s WiFi network. 



Someone abusing the network and sucking down bittorrents? You’ll get an automatic alert to let you know so you can nip this sort of nonsense in the bud. Nogoodniks hanging out in the street in front of your customer’s location sneakily signing in to use the network? Use the dashboard to schedule WiFi on and off times. &nbsp;And <a rel="noopener noreferrer" href="/blog/offer-gdpr-compliant-wifi-with-blackbx" target="_blank">GDPR compliance</a>? Yep, we got that covered, too.



Oh yeah, and as an IT professional, here’s something you’ll really appreciate: because Stampede operates in the cloud, there’s nothing to update or patch. Ever.



<h4 class="wp-block-heading">Bringing Automated Marketing to Your Customers</h4>



Here’s where our&nbsp;captive portal solution goes one step further. With access to a wealth of customer data, you can take your customers business to the next level. Take patron email data and import it into mail marketing software like MailChimp so they can send out a newsletter to an email list. 



Even cooler, what about creating <a rel="noopener noreferrer" href="/blog/learn-how-to-boost-your-business-with-sms-and-email-marketing" target="_blank">automated marketing messages with SMS or emails</a>? It’s easy. For example, set a rule that sends a patron an automated message 30 minutes after they’ve left the venue, asking them to <a rel="noopener noreferrer" href="/blog/press/how-wifi-can-help-boost-guest-reviews-of-your-venue" target="_blank">provide a review on TripAdvisor</a>. Or to post their pictures of their visit (or let&#8217;s be honest, their food) on Instagram.



But you’re a busy IT guy, you say. You don’t have time to do marketing for your customers. No worries. With Stampede, you can hand the reins over to your customer or their hospitality marketing agency to let them send their own automated messages. Don’t worry, with the granular user controls in the dashboard, they won’t be able to mess up any settings.



<h4 class="wp-block-heading">Bringing Hospitality Marketing Agencies into the Mix</h4>



Speaking of hospitality marketing, here’s another business opportunity with WiFi&nbsp;as a Service: offer a WaaS package to hospitality marketing agencies and see what kind of business you can do together. This, in turn, could lead to even more opportunities. 



For example, if a pub or restaurant sees you offering them exceptional WiFi service, your name is going to be first and foremost in their minds when their IT equipment starts acting up.



<h4 class="wp-block-heading">Ready to Start Offering WiFi as a Service?</h4>



No matter what you call yourself &#8211; Managed Service Provider, IT Solutions Provider, Computer Dude. We hope this article has shown you some of the benefits of offering WiFi as a Service. 



We&#8217;ve used the example of the hospitality industry in this article, but we&#8217;re sure you can see how this service model could apply to just about any industry as well.



If you&#8217;re not already offering WiFi as a Service and want to take the leap, we hope you give us&nbsp;a try. And if you want to kick our tires before you drive us off the lot, we won&#8217;t take offence.



Just click the link below to get started with a no-obligation, free trial.&nbsp;



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<h2 class="wp-block-heading"><a href="https://calendly.com/stampedeae/stampede-demo-request?month=2020-02">Click here to get started.</a></h2>

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Why Offer WiFi as a Service?

Recent research from <a href="https://getbento.com/blog/restaurant-takeout-delivery-trends-q2/" target="_blank" rel="noreferrer noopener">Bentobox</a> revealed that 80% of diners actually plan to keep up their current delivery/takeout volume even with indoor reopened. Deliveries do still make up a large proportion of revenue for hospitality businesses.



By now, most hospitality businesses have gained a strong delivery-only customer base. Those customers that have never been in to the venue present a revenue opportunity to be unlocked. But how do you attract those delivery-only customers to your venue to generate more sales?



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<h4 class="wp-block-heading" id="h-make-use-of-customer-data">Make use of customer data</h4>



The secret lies in the data you’ve gained from your delivery customers through various ordering platforms and your website. Data you can now use to reach out via email and <a href="https://stampede.ai/blog/how-sms-marketing-drives-10x-more-revenue-than-email/">SMS</a> to highlight your exclusive in-venue only offerings.&nbsp;



Here are some ideas to attract your delivery customers to dine-in.



<h4 class="wp-block-heading">Highlight the difference between your delivery and your in-venue offerings</h4>



Your message should focus around the fact that customers might miss out on certain dishes and drinks when using your delivery service only. Your delivery menu is probably a condensed version of your actual menu. Plus, some of your menu items might simply not be suitable for delivery.&nbsp;



So, the likelihood is that customers who regularly buy your delivery offers are interested in discovering more of your menu. You just need to make them aware of it.



Take a look at some examples:



“Why not pass by our venue this weekend to enjoy even more of our all-time favourites …? Book your table now and get % off your visit.”



“Are you a fan of our …? Then you should also try … Exclusively available at our venue only. Reserve your spot now.”



<h4 class="wp-block-heading">Create in-venue exclusives</h4>



Why not go a step further with several special promotions around your in-venue exclusives to entice customers?



And don’t forget to mention your special deal/offers that are only available for sit-in customers, e.g. 2-4-1, happy hour, etc.



Some items to point out:



<ul><li>A wider menu choice in general</li><li>Daily specials with limited availability</li><li>Fresh beer on tap/draught</li><li>Wide range of cocktails and drinks</li><li>Drinks refill&nbsp;</li></ul>



<h4 class="wp-block-heading">Tap into the unique in-venue experience</h4>



Customers are not only missing out on certain dishes and drinks but they’re also not able to experience your in-venue atmosphere. Think about what makes your venue special and focus your messaging around the overall dining out experience they won’t get at home.



What to include:



<ul><li>It’s time to relax &#8211; you’re being taken care of by our team</li><li>Enjoy a meal/night out with family &amp; friends in our relaxing atmosphere</li><li>Got an occasion to celebrate? We’ve got you covered</li><li>Highlight any special events and themed nights</li><li>Don’t miss out on our live music events</li><li>Instagram-worthy presented dishes</li></ul>



Want some help attracting your delivery customers to dine-in via email or SMS marketing? <a href="mailto:contact@stampede.ai?subject=&amp;body=" target="_blank" rel="noreferrer noopener">Get in touch</a> with one of our team. We&#8217;re happy to help.

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For many hospitality businesses, the upcoming&nbsp;Six Nations&nbsp;(<a rel="noreferrer noopener" href="https://www.sixnationsrugby.com/fixtures/" target="_blank">5th Feb &#8211; 19th Mar</a>) rank lower than other sports events they tend to focus on, as they don’t see much value coming from it. However, according to research by MatchPint and KAM Media&nbsp;<a rel="noreferrer noopener" href="https://www.morningadvertiser.co.uk/Article/2022/01/11/Where-can-I-watch-Six-Nations-2022" target="_blank">44% actually want to watch the Rugby Six Nations live in a pub this year</a>. Don’t miss out on this opportunity to <a href="https://stampede.ai/blog/how-to-capture-big-revenue-from-big-sports-events/">boost your Six Nations promotions</a> and get sports fans through the doors this February.



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<h4 class="wp-block-heading" id="h-increase-revenue-with-pre-booking-promotions">Increase revenue with pre-booking promotions</h4>



Start promoting your events now. Create some sense of urgency and give your customers reasons why they should watch the games at your place. What makes your venue special?&nbsp;Feature your in-venue highlights&nbsp;like big screens, sound system, private booths, a wide selection of beers, etc.



To further encourage more bookings, offer a pre-match menu with limited availability only and/or pre-order meal and drink packages.



<h4 class="wp-block-heading">Create tailored email &amp; SMS campaigns</h4>



Send out a first overview&nbsp;email with all upcoming events&nbsp;(including the match schedule) and highlights around the Six Nations. This should be followed by individual&nbsp;game-related booking reminder comms, as well as last-minute availability text messages. And don’t forget to include your “book now” call-to-actions.



Always give customers the&nbsp;option to opt-out&nbsp;from any sport-related communications in the future. This will help you to segment your database better in future, to improve the performance and conversion of other sports event campaigns (e.g. World Cup 2022).



<h4 class="wp-block-heading">Boost fan engagement on your socials</h4>



Sports events are great to engage with fans on your social channels. Which team are you? Match day guesses, etc&#8230; It definitely is the easiest way to&nbsp;keep customers updated&nbsp;on your in-venue events. Plus, socials are ideal to promote any&nbsp;last-minute bookings&nbsp;and your special menu items (via Stories, Reels etc).



Why not come up with your&nbsp;own hashtag #[company]fanzone&nbsp;to create a real community feeling. Encourage customers to use it when sharing their match day experience with their network.



<h4 class="wp-block-heading">Drive more customers through your door</h4>



Even though the match itself is in the focus, you should aim to make your overall customer experience memorable. This is your chance to attract and&nbsp;turn all those rugby fans into fans of your venue&nbsp;and make them come back on a regular basis.



We’ve gathered some ideas on how to make your venue stand out and also how you can cater to those who prefer to stay at home.



<h5 class="wp-block-heading">In-venue highlights</h5>



<ul><li>Dedicated fan zone</li><li>Additional entertainment &#8211; after game gigs, pub quiz</li><li>Special group packages and deals</li><li>VIP package for larger bookings &#8211; private space&nbsp;</li><li>Create themed dishes and/or drinks based on the nations playing</li><li>Offer sharing platters (<a rel="noreferrer noopener" href="https://www.instagram.com/newlynsfarm/p/CLuGw8Or7Rv/" target="_blank">Six Nations cheeseboard</a>) or beer buckets</li><li>Game time happy hour, e.g. 2-4-1, discount between start/end of the game</li><li>Pre-meal deals</li></ul>



<h5 class="wp-block-heading">At-home experience</h5>



<ul><li>Order a selection of bottled beers</li><li>Your all-time favourites as little tasters</li><li><a rel="noreferrer noopener" href="https://www.bbcgoodfood.com/recipes/collection/big-match-recipes" target="_blank">Party/finger food</a>&nbsp;specials</li><li>Discounts for bigger orders</li><li>3 course rugby-inspired meal</li></ul>



If you need some help ramping up your Six Nations promotions to increase revenue,&nbsp;<a rel="noreferrer noopener" href="https://calendly.com/stampedeae/stampede-demo-request" target="_blank">reach out to our team</a>. We’re happy to help.

How To Score Extra Revenue With Six Nations Promotions

Finally, you&#8217;ve landed your dream job of managing and running your own restaurant. But what do you need to do to sustain on a long-term basis? And how could you use your WiFi to help you grow your business? Keep reading!







So, you&#8217;re serving all your favourite foods, the ambience is just right. You&#8217;ve got the latest and greatest IPA on tap for all the twirly moustached hipsters to quaff. After opening, your business did ok for a few months, but, after the initial excitement, traffic seems to have dried up. Even the hipsters have moved on to the next place serving Icelandic grapefruit IPA.



Your dream career is in danger of dying unless you do something &#8211; and fast. You&#8217;ve got a great product &#8211; your restaurant &#8211; the only thing is that nobody knows about it. The problem? Marketing. You&#8217;re doing it wrong. But, before you pull out that chequebook to start paying a restaurant consultant, we wanted to share with you three quick and easy tips. So, you can get started TODAY to drive traffic to your venue using your Guest WiFi to help your business further grow.



<h4 class="wp-block-heading">Market to 3 Visits</h4>



This is the part that many people in the hospitality business seem to forget. Sure, you want your customers in the door, but you also want to keep them coming back. 



According to Jon Taffer, of Bar Rescue, if a customer comes into a restaurant and has a great experience, <a rel="noopener noreferrer" href="https://www.garyvaynerchuk.com/three-best-restaurant-tips-customer-retention/" target="_blank">the likelihood of them making a second visit is 40%</a>. If the same customer comes and has a great second visit, the possibility of them making a third trip to that same business rises to 42%. Pretty good, right? But here&#8217;s the kicker &#8211; on the third visit, the statistical probability of that customer making a fourth visit rises to over 70%.



And, if you&#8217;ve seen Bar Rescue, you know that Jon Taffer knows what he&#8217;s talking about.&nbsp;



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<figure><iframe loading="lazy" src="//www.youtube.com/embed/h5jkpFg7Sho" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></figure>



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As we all know, that recurring revenue is the sweet spot that we&#8217;re looking for. Imagine if you had a business packed with customers who had visited four times or more and consistently kept coming back!&nbsp;



So what&#8217;s the secret? <a href="https://stampede.ai/blog/infographic-how-likely-are-people-to-act-on-promotions/">Incentivise</a>. One restaurant trick of the trade is to seat new customers in a certain part of the restaurant or give them a specific colour napkin to identify them. These are some great tricks, but we&#8217;re in the 21st century now. And you&#8217;ve got <a href="https://stampede.ai/blog/5-tips-for-setting-up-wifi-for-your-restaurant-or-pub/">WiFi on your side</a>.



(Right? If not, head over and sign up for a free trial now. Don&#8217;t worry. We&#8217;ll wait.)



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Instead of a napkin, send your new customer an <a href="https://stampede.ai/blog/how-marketing-with-wifi-benefits-your-business/">automated </a>email or SMS venue 10 minutes after they&#8217;ve left your place with &#8211; and get this &#8211; the offer for a free side dish on their next visit. BAM! Who&#8217;s going to turn that down? The customer sees the message and returns. Sure, you&#8217;re out a few bucks worth of food, but you&#8217;ve earned another visit.



Great, right? Sure, but we&#8217;re not done yet. Let&#8217;s get &#8217;em back in. How about offering a free drink? BAM! This time, another ten minutes after the customer has left your venue they&#8217;ve gotten a coupon for a free drink the next time they stop by. BAM! An easily incentivised third visit.



And the best part? It was all automatic!



<h4 class="wp-block-heading">Leverage Social Media</h4>



You might have heard the tale lately of the Instagrammer who was out trying to <a href="http://www.independent.co.uk/life-style/hotel-bans-influencers-instagram-social-media-stars-elle-darby-the-white-moose-cafe-a8166926.html" target="_blank" rel="noopener noreferrer">score themselves a free hotel room</a>. Just between us, that whole situation got out of hand and we&#8217;re not sure who came out looking better. But that doesn&#8217;t mean you shouldn&#8217;t reach out to influencers on social media. Don&#8217;t worry, it&#8217;s not necessarily going to cost you a hotel room.



Let&#8217;s say you&#8217;re running a taco place in Shoreditch, London. Do an Instagram search for Instagrammers in London. Take a look at how many followers they have. Maybe even concentrate on foodies (easy to spot because they have lots of pictures of food, IPAs and twirly moustaches in their feed). 



Drop them an Instagram message with a coupon for a free taco. The Instagrammer comes to your taco place, tries a taco &#8211; taking a picture first, of course, and sending it through your free WiFi to their feed. In minutes, your taco creation is seen by thousands of followers. And what did it cost you? A taco.



Even better, when you offer WiFi in your business, redirect your customers to your <a href="https://stampede.ai/blog/rock-your-restaurant-with-wifi-and-instagram/">restaurants Instagram page </a>after they log in. A not-so-subtle reminder!&nbsp;



Here&#8217;s a short video showing how our friends over at Tapa use their WiFi and social media to keep their business growing:&nbsp;



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<figure><iframe loading="lazy" src="//www.youtube.com/embed/hW9wAS0FQqM" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></figure>



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<h4 class="wp-block-heading">Curate Online Reviews</h4>



These days restaurants can live and die by social media reviews. Tripadvisor, for example, has reviews on over 18,000 restaurants just in London alone (<a rel="noopener noreferrer" href="https://www.vice.com/en_uk/article/434gqw/i-made-my-shed-the-top-rated-restaurant-on-tripadvisor" target="_blank">not counting the fake restaurant that a journalist concocted</a>). 



So it&#8217;s more important than ever to let your customers have their say. What better way to do this than to (gently) remind them to leave a Google or Tripadvisor review right after they&#8217;ve left your restaurant? But that&#8217;s just the tip of the iceberg. 



Be sure to download our free e-book to see just <a rel="noopener noreferrer" href="https://www.stampede.ai/blog/importance-of-online-reviews" target="_blank">how important online reviews are</a>. Even more, how you can use them to grow your business by making use of your existing WiFi.



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<h4 class="wp-block-heading">SEND US YOUR PHOTOS!</h4>



See? That wasn&#8217;t so hard now, was it? We showed you three different ways you can use social media and automated marketing to grow your restaurant business. And all this for just a fraction of the pennies you&#8217;d pay one of those fancy restaurant consultants. 



If you&#8217;re still looking for a few more tips, be sure to check out <a rel="noopener noreferrer" href="/blog/marketing-your-restaurant-online-a-brief-guide-to-getting-bums-in-seats" target="_blank">this article our friends at Big Flavour marketing wrote</a> about running a successful restaurant.&nbsp;



And don&#8217;t forget the best part of automated marketing &#8211; the &#8220;automated&#8221; bit. So no IT or marketing expertise required. 



When you&#8217;re running a hospitality business like a bar or restaurant you don&#8217;t have time to learn and configure software packages. You just want to run your place the best you can. Which is where Stampede comes in. 



Run automated marketing campaigns, build your email lists, and offer fast, safe and secure WiFi all in one package and boost your business growths. What more could you ask for?



Click the button below to start growing your restaurant business with WiFi today!&nbsp;



<h2 class="wp-block-heading"><a href="#schedule-demohttps://calendly.com/stampedeae/stampede-demo-request?month=2020-02">Click here to get started.</a></h2>

3 Tips for Growing Your Restaurant Business with WiFi

Creating more video content for social media will be a big focus for many brands this year. However, with different platforms come different video formats to choose from, all with a slightly different purpose. Let’s take Instagram as an example. What is the difference between Reels and Stories? 



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Is one maybe better than the other to grow your account and increase engagement? Should you use both or just opt for one?



 We’ve compared the main differences between Instagram Stories and Reels in the table below.



<figure class="wp-block-table is-style-stripes"><table class="has-background has-fixed-layout" style="background-color:#ffe8ec"><thead><tr><th class="has-text-align-right" data-align="right"></th><th>STORIES</th><th>REELS</th></tr></thead><tbody><tr><td class="has-text-align-right" data-align="right">Format</td><td>Video, image, posts from your feed</td><td>Video only</td></tr><tr><td class="has-text-align-right" data-align="right">Length</td><td>Up to 15 seconds</td><td>Up to 30 seconds</td></tr><tr><td class="has-text-align-right" data-align="right">Lifespan</td><td>24 hours</td><td>Unlimited</td></tr><tr><td class="has-text-align-right" data-align="right">Caption</td><td>No</td><td>Full captions available</td></tr><tr><td class="has-text-align-right" data-align="right">Placement</td><td>Shared to followers</td><td>Explore tabs, own Reels and as Story</td></tr><tr><td class="has-text-align-right" data-align="right">Audience &amp; reach</td><td>Engage with followers</td><td>Reach out to new customers and engage with followers</td></tr><tr><td class="has-text-align-right" data-align="right">Marketing objective</td><td>Engagement &amp; sales</td><td>Awareness &amp; growth</td></tr><tr><td class="has-text-align-right" data-align="right">User can save?</td><td>No</td><td>Yes</td></tr><tr><td class="has-text-align-right" data-align="right">Re-share</td><td>Only via private message</td><td>Via own story or private message</td></tr></tbody></table></figure>



To make the best use of Instagram Reels and Stories, here are 30 ideas to help you increase engagement and grow your audience.



<h4 class="wp-block-heading">15 Instagram Reel Ideas For Hospitality</h4>



Reels are great to widen your reach and attract new customers. Use them as a medium to introduce people to your business and to give them an idea of what they can expect.



Introduce your business Reels ideas:



<ol>
<li>Venue tour</li>



<li>Tell your brand story</li>



<li>Staff intro</li>



<li>Showcase your bestsellers</li>



<li>Highlights of a recent event</li>



<li>Customer spotlight/testimonial</li>



<li>Product spotlight &#8211; merchandise</li>



<li>Seasonal event promotions</li>
</ol>



Reels are meant to be fun to watch and engaging and therefore often also have the potential to go viral.



Go viral Reels ideas:



<ol>
<li>How to … prepare a dish/drink</li>



<li>Chef hacks &#8211; cooking tutorials</li>



<li>Before and after &#8211; kitchen before and after service&nbsp;</li>



<li>Your twist on a current (food) trend</li>



<li>Making of &#8211; new dish creation …&nbsp;</li>



<li>Ingredient spotlight &#8211; 5 things you can do with …</li>



<li>Promote newsletter sign-ups &#8211; receive exclusive offers</li>
</ol>



<h4 class="wp-block-heading" id="h-15-instagram-stories-ideas-for-hospitality">15 Instagram Stories Ideas For Hospitality</h4>



Engaging and trust-building content is what your should aim for in your Stories. Also, as customers are already familiar with your brand, any promotional content will perform particularly well here.&nbsp;



<ol>
<li>Daily/weekly specials</li>



<li>Last-minute offers or free tables due to cancellations</li>



<li>Upcoming events &#8211; countdown and reminder on the day</li>



<li>Employee spotlight</li>



<li>Supplier spotlight</li>



<li>Showcase your new menu items</li>



<li>Go behind the scenes&nbsp;</li>



<li>A day in the life of …</li>



<li>This or that? Your favourite dish on our menu</li>



<li>Poll &#8211; new menu item, re-introduce popular dish, name for new dish …</li>



<li>Promote e-commerce products &#8211; gift cards, meal kits …</li>



<li>Re-share customer content</li>



<li>Share customer feedback</li>



<li>Sneak peek &#8211; teaser, coming up</li>



<li>Celebrate internal events &#8211; birthdays, anniversaries …&nbsp;</li>
</ol>



If your social channels are already running on autopilot, take the time to explore other, more profitable marketing channels like Email and SMS. Check out our <a href="https://stampede.ai/how-it-works/marketing/" target="_blank" rel="noreferrer noopener">Marketing tool</a> or <a href="https://stampede.ai/company/#contact" target="_blank" rel="noreferrer noopener">get in touch</a> with our team to find out more.

Instagram Stories vs. Reels. Here’s how and when to use them