Customer
Analytics
Understand more about in-venue visitors as you would with website visitors.
Turn your insight into action and create more effective marketing campaigns to keep your business busy.
CUSTOMER ANALYTICS INCLUDES:
- Return vs new customers count
- Peak and shoulder visit times charted
- Gender, location and other demographic data
Across our group of franchise restaurants we were offering free WiFi to our customers but not getting anything tangible in return. In the first three months after installing Stampede we now know who over 15,000 of our customers are and can now actually market to them. On top of this Stampede helped us realise a return rate of 39%.
Track the loyalty of your customers by monitoring which of them visit the most and when they visit.
Multi-Site
Reporting
Compare the measures that matter in one place and make better decisions, faster.
Pinpoint the key areas and venues needing attention and get to work.
MULTI-SITE REPORTING:
- Compares multiple locations in one dashboard
- Focus your time where it matters, when it matters
- Well-informed decisions with accurate data
Our customers sign up to one location and are automatically logged into other locations when they visit. This provides a superior experience for them and importantly for my business, lets us see and track how customers move across different venues and how often they visit.
Presence
Analytics
These metrics will tell you more about your venue to help guide your customer experience and business decisions.
PRESENCE ANALYTICS:
- Get accurate head counts based on people, not just bookings and payments
- Gives insight with or without customers connecting
- Measures the success of your marketing with real walk-in data