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2 Ways to Boost Your Off-Peak Times [Updated 2023]
Check out our creative ideas to bring more footfall through your doors to give your off-peak times a proper sales boost.
Cate Triendl
Jan 12, 2023
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Check out our creative ideas to bring more footfall through your doors to give your off-peak times a proper sales boost.
Cate Triendl
Jan 12, 2023
A new venue opening is always exciting and creates a big hype. Press coverage, opening events, social media posts, website launch… And of course, word-of-mouth from those who have already paid you a visit. Inevitable, after all the buzz there will eventually come a time when the initial spike in your footfall will start to slow down. […]
Cate Triendl
Oct 27, 2022
The opening of Jamie Oliver’s new delivery-first pasta brand has been hitting the news for the last couple of days. For many of us, ordering a takeaway or delivery has become a regular thing. In fact, 22 million Brits do so at least once a week with customer spending increasing by 10.1% since March. This recent consumer trend presents a big […]
Cate Triendl
Oct 25, 2022
The troubling news: 72% of hospitality operators have noticed a dip in visitor frequency recently. But more importantly: 59% have also observed an increase in spend per head! While the frequency might go down, customers want to treat themselves whilst they’re out. So, what’s the best way for hospitality operators to tackle this? Level up your upselling strategy! Here […]
Cate Triendl
Oct 17, 2022
Are you ready for the first item on your Stampede Christmas shopping list? Let’s talk about Gift Cards. We all know that gift card sales always spike massively in December. Gift cards make for a great source of extra sales around the holiday season, which carries into the new year. No need to wait until December though, the […]
Cate Triendl
Oct 12, 2022
It’s easy to write off a customer who has left a negative review. However, with the right service recovery strategy in place, it is possible to turn unhappy customers into loyal ones. A while ago, we introduced our simple 5-step recipe that helps you create profitable and personalised marketing campaigns. Today, we’ve got another great example of how you […]
Cate Triendl
Sep 28, 2022
SMS marketing campaigns are not only quick to set up but also come with higher customer response rates. It’s common to use text messages to send automated booking confirmations and reminders. However, there are many more clever ways you can make SMS work harder for you. 3 Proven SMS Marketing Campaign Ideas 1) Email follow-up In […]
Cate Triendl
Sep 21, 2022
Keeping on top of your marketing whilst running a hospitality business can be tough. Let marketing automations do the heavy lifting for you. They make your marketing easy and free up your time to focus on driving sales. Check out our most popular marketing automations that you can send via email and SMS. 4 Quick-Win Marketing Automations Campaigns […]
Cate Triendl
Sep 8, 2022
Ideally, as a hospitality business, you want to turn all your loyal customers into brand fanatics. As those are the type of next-level loyal customers who spend more time and money at your venue than the average. Part one of this series featured the success story of Rib & Chop House’s exclusive, paid ‘Royalty Program’ as an example of how […]
Cate Triendl
Aug 23, 2022
When business picked up after lockdown, the popular western US brand Rib & Chop House decided to elevate their loyalty program to a paid scheme to reward their most dedicated customers. Since implementing their exclusive pay-to-join, limited membership ‘Royalty Program’ they have reported great results and have now shared their success story. Customer Loyalty Vs Royalty A royalty program […]
Cate Triendl
Aug 17, 2022