Reviews

Reviews sentiments
How to Get Maximum Value From Customer Reviews Sentiments
How to Get Maximum Value From Customer Reviews Sentiments 1536 868 Cate Triendl

73% of customers place more value on the written review, rather than the star rating. The number speaks for itself. Reviews are not only about the star rating anymore. High-star…

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Control Your Reviews
How to Take Back The Control of Your Online Reviews
How to Take Back The Control of Your Online Reviews 1536 868 Cate Triendl

Do you have control over your automated online reviews? Imagine this, your customer has booked a table at your venue through your booking platform. The actual booking never takes place…

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Changed Reviews
3 Ways to Keep Up With Changing Customer Reviews
3 Ways to Keep Up With Changing Customer Reviews 1536 868 Cate Triendl

Reviews are important, they always have been and will be even more so now. They act as a way to reassure and provide customers with an idea of what they…

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Tripadvisor Hotel Bookings
How to Tackle Tripadvisor’s Latest Hotel Booking Challenge
How to Tackle Tripadvisor’s Latest Hotel Booking Challenge 1536 868 Cate Triendl

We all know Tripadvisor mainly as a platform for reviews and hotel bookings. But did you know that they also have a new Holiday Rentals section on their website? High market…

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Customer Reviews
How to Extract Insight From Recent Customer Reviews
How to Extract Insight From Recent Customer Reviews 1200 675 Cate Triendl

Previous lockdowns were a bit of a scramble to pivot business operations, but with those pivots now settled in, this lockdown might leave time to cast an eye over some…

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The Power of Reviews and Recommendations
The Power of Reviews and Recommendations 1112 626 Chris Wilkie

Word of mouth. The holy grail of marketing, the primordial promotor and notoriously hard to measure driver of new business. But what about the power of online reviews and recommendations?

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