Hotel, Accommodation Archives

Cate Triendl
September 28, 2022
No Comments

A New 5-Step Recipe: Turn Unhappy Customers Into Big Spenders

A New 5-Step Recipe: Turn Unhappy Customers Into Big Spenders https://image.stampede.ai/fill/1536/868/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wOS9CYWQtcmV2aWV3cy1yZWNpcGUuanBn 1536 868 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g September 28, 2022 September 8, 2022

It’s easy to write off a customer who has left a negative review. However, with the right service recovery strategy in place, it is possible to turn unhappy customers into loyal ones.…

Cate Triendl
September 21, 2022
No Comments

3 Clever Ways To Use SMS Campaigns To Scale Up Your Marketing ROI

3 Clever Ways To Use SMS Campaigns To Scale Up Your Marketing ROI https://image.stampede.ai/fill/1536/868/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wOS9TTVMtbWFya2V0aW5nLWlkZWFzLmpwZw== 1536 868 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g September 21, 2022 September 13, 2022

SMS marketing campaigns are not only quick to set up but also come with higher customer response rates. It’s common to use text messages to send automated booking confirmations and…

Cate Triendl
September 7, 2022
No Comments

Email vs. SMS Marketing – Which One To Choose?

Email vs. SMS Marketing – Which One To Choose? https://image.stampede.ai/fill/1536/868/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wOS9TTVMtbWFya2V0aW5nLmpwZw== 1536 868 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g September 7, 2022 September 7, 2022

Did you know that over 97% of SMS messages are read within 15 minutes? Let’s assume that you’ve got a last-minute cancellation at your venue and want to fill in the…

Cate Triendl
August 25, 2022
No Comments

Unlocking The Secret To Better Data Capture

Unlocking The Secret To Better Data Capture https://image.stampede.ai/fill/1536/868/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wOC9XaUZpLUZvcm0tMS5qcGc= 1536 868 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g August 25, 2022 August 25, 2022

For most web forms, the rule for the optimum number of fields is simple: less is more. For WiFi sign-up forms, however, the answer isn’t as straightforward. It’s about finding the sweet…

Cate Triendl
August 25, 2022
No Comments

Best Use of Data 2022 Finalist

Best Use of Data 2022 Finalist https://image.stampede.ai/fill/2496/1404/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wOC9VSy1CdXNpbmVzcy1UZWNoLUJsb2ctSGVhZGVyLnBuZw== 2496 1404 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g August 25, 2022 August 25, 2022

We at Stampede are on a big mission. We want to make the hard-to-do marketing easy and accessible for all hospitality operators. How do we do this? It’s simple. We provide…

Cate Triendl
August 23, 2022
No Comments

How To Use Data To Unveil Your True Brand Fanatics

How To Use Data To Unveil Your True Brand Fanatics https://image.stampede.ai/fill/1536/868/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wOC9GaW5kLWxveWFsLWN1c3RvbWVycy0xLmpwZw== 1536 868 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g August 23, 2022 August 17, 2022

Ideally, as a hospitality business, you want to turn all your loyal customers into brand fanatics. As those are the type of next-level loyal customers who spend more time and money at your…

Cate Triendl
August 17, 2022
No Comments

The Paid Loyalty Scheme That Works A Treat

The Paid Loyalty Scheme That Works A Treat https://image.stampede.ai/fill/1536/868/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wOC9Sb3lhbC1DdXN0b21lcnMtMS5qcGc= 1536 868 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g August 17, 2022 August 17, 2022

When business picked up after lockdown, the popular western US brand Rib & Chop House decided to elevate their loyalty program to a paid scheme to reward their most dedicated customers. Since…

Cate Triendl
July 28, 2022
No Comments

How To Use Bookings Data To Supercharge Your CRM

How To Use Bookings Data To Supercharge Your CRM https://image.stampede.ai/fill/1536/868/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wNy9Tb2NpYWwtTWVkaWEtUG9zdHMtMS5qcGc= 1536 868 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g July 28, 2022 July 25, 2022

Your table booking data is a treasure trove of customer insights. That’s the place where customers tell you about their individual needs and preferences when it comes to dining out. Though to use…

Cate Triendl
July 13, 2022
No Comments

3 Ways To Improve Customer Experience With Bookings & Reviews

3 Ways To Improve Customer Experience With Bookings & Reviews https://image.stampede.ai/fill/1536/868/ce/0/aHR0cHM6Ly9zdGFtcGVkZS5haS93cC1jb250ZW50L3VwbG9hZHMvMjAyMi8wNy9Tb2NpYWwtTWVkaWEtUG9zdHMtMy0xLTEucG5n 1536 868 Cate Triendl Cate Triendl https://secure.gravatar.com/avatar/7c58b153af7edccf5456009fc7c9ae0b?s=96&d=identicon&r=g July 13, 2022 July 21, 2022

Managing online table bookings and handling online customer reviews are daily tasks for every hospitality operator. Despite how heavily connected bookings and feedback are in the customer journey, it’s surprising how disconnected they can…

Hotel, Accommodation

Free Growth Newsletter

Privacy Preferences