Hotel, Accommodation

Get to know your guests. From increasing direct bookings to managing online reviews and boosting promotions – get more customers, more often.

Staycation
Staycations Revisited 2021
Staycations Revisited 2021 1000 563 Cate Triendl

Staycation Prep Starts Now! Get your hospitality business ready for re-opening. We’re wheeling out the Google Trends graph today, which is, once again, indicating a growing interest in “staycations” for…

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Video Marketing
Social Media Trends 2021 – Snackable Content
Social Media Trends 2021 – Snackable Content 1200 675 Cate Triendl

It’s time to have a look at upcoming Social Media Trends. The last year has been quite transformative for businesses and customers alike. Staying connected, being able to communicate with…

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Tripadvisor Travel Safe
How Tripadvisor’s Safety Measures Are Impacting Hospitality Businesses
How Tripadvisor’s Safety Measures Are Impacting Hospitality Businesses 2048 820 Chris Wilkie

Tripadvisor recently rolled out their TravelSafe updates for businesses and travellers. The update focuses on bringing safety measures implemented in response to COVID-19 to the forefront.  These changes have the…

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Staycation people having drinks
Staycations: 6 Ways To Get Your Business Noticed
Staycations: 6 Ways To Get Your Business Noticed 1263 842 Chris Wilkie

Searches for “staycation” are at their highest level since trends began according to Google Trends. Many of you may have seen advertising and articles from district councils promoting local sights…

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5 Technology Tools for hospitality businesses to reopen with after lockdown
5 Technology Tools to Help Hospitality Reopen After Lockdown
5 Technology Tools to Help Hospitality Reopen After Lockdown 1344 896 Cate Triendl

The hospitality sector has overcome a fair share of crises over the past decades. But nothing has shaken this industry quite like the COVID-19 pandemic. With lockdown restrictions shutting down…

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Gift vouchers
Why Hospitality Businesses Should Focus On Selling Gift Vouchers Now
Why Hospitality Businesses Should Focus On Selling Gift Vouchers Now 1060 707 Cate Triendl

The hospitality industry is highly dependent on regular cash flow to keep their business running. High fixed costs result from rents, taxes, salaries etc. In times where people are urged…

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Service Recovery In The Hospitality Industry
Service Recovery In The Hospitality Industry 2048 1366 Cate Triendl

Within the hospitality industry, your level of duties goes far beyond cooking the food alone and checking your guests in. From the customer service, your guests receive and every element…

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Couple Hotel Check-in
How to Boost Hotel Occupancy And Direct Bookings
How to Boost Hotel Occupancy And Direct Bookings 2048 1366 Cate Triendl

With the exception of agriculture, it’s hard to think of an industry more affected by seasonal pressures than the hospitality sector. Along with the times of exceptionally high demand, surviving…

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Hotel Cancellation No-Show
How to Reduce No-Shows and Cancellations in Your Hotel
How to Reduce No-Shows and Cancellations in Your Hotel 2048 1439 Cate Triendl

Without question, one of the most frustrating things in running a hotel is the tendency of guests to reserve a room but then cancel at the last minute. Or just…

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Hotel Booking
Direct Vs. OTA Bookings – Getting the Right Balance for Independent Hotels
Direct Vs. OTA Bookings – Getting the Right Balance for Independent Hotels 2048 1367 Cate Triendl

The acceleration of technology over the last decade has left no industry untouched. With an explosion of online travel agencies (OTAs) creating both opportunities and threats for independent hotels. The…

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