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From the archives

Posts from Elena Turner

4 Ways CRM Data Can Be Used in Day-to-Day Service by Your Staff

4 Ways CRM Data Can Be Used in Day-to-Day Service by Your Staff

In today’s competitive hospitality industry, delivering an exceptional customer experience is essential. Guests expect more than just good food or a comfortable stay—they want seamless, personalised experiences. Your booking system should do more than simply manage reservations. By integrating it with a Customer Relationship Management (CRM) system, you can provide a tailored, data-driven service that […]

Elena Turner

Elena Turner

Oct 18, 2024

How to Use Segmentation to Increase Guest Engagement in Hospitality

How to Use Segmentation to Increase Guest Engagement in Hospitality

In hospitality, it’s not just about serving great food or providing a comfortable stay – it’s about delivering personalised experiences that make each guest feel valued. To do this effectively, you need a deep understanding of their unique needs and preferences. Let’s explore how Stampede helps you gain these insights, empowering you to offer guests […]

Elena Turner

Elena Turner

Oct 2, 2024

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