An industry report on how quickly hospitality businesses are responding to a customer enquiry and suggestions to improve response time.

How to get 6x higher email click rates than the average. 2022 key hospitality email marketing figures compared.

We’re pleased to announce the release of customisable email booking templates as the latest addition to our table booking platform. This is something we have struggled to find elsewhere, so we’re super proud to be pioneering this! Customisable & Branded Booking Templates Our latest update allows you to send beautifully branded and eye-catching emails to your customers. […]

A new venue opening is always exciting and creates a big hype. Press coverage, opening events, social media posts, website launch… And of course, word-of-mouth from those who have already paid you a visit. Inevitable, after all the buzz there will eventually come a time when the initial spike in your footfall will start to slow down.  […]

Spooky times are creeping up at the end of this month, time to ramp up your Halloween marketing. We’ve come up with a bunch of promotional ideas to get you started and secure you some extra sales. 1) Halloween Email Campaign Highlight what you’ve planned this year and why customers shouldn’t miss out. Give them a sneak […]

It’s easy to write off a customer who has left a negative review. However, with the right service recovery strategy in place, it is possible to turn unhappy customers into loyal ones. A while ago, we introduced our simple 5-step recipe that helps you create profitable and personalised marketing campaigns.  Today, we’ve got another great example of how you […]