Articles

Are Free Booking Platform Plugins Any Good?
Are Free Booking Platform Plugins Any Good? 1536 868 Cate Triendl

There’s a lot of talk about cutting costs these days. What better way to approach that than looking for free alternatives to some of your biggest expenses?  With all the…

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Buyer’s Guide: 11 Key Features Your Table Booking System Needs
Buyer’s Guide: 11 Key Features Your Table Booking System Needs 1536 868 Cate Triendl

Keeping track of your table reservations on an old-school booking sheet can be a daunting task, often prone to errors. Plus, taking bookings over the phone adds additional strain on your already…

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3 Ways To Improve Customer Experience With Bookings & Reviews
3 Ways To Improve Customer Experience With Bookings & Reviews 1536 868 Cate Triendl

Managing online table bookings and handling online customer reviews are daily tasks for every hospitality operator. Despite how heavily connected bookings and feedback are in the customer journey, it’s surprising how disconnected they can…

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5 Common Data Integration Flaws In Hospitality Tech
5 Common Data Integration Flaws In Hospitality Tech 1536 868 Cate Triendl

The more customer data you can gather from all your digital tools, the faster and easier you can grow your business. Though, to get the most out of your data, you’d ideally want…

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The Revenue Boosting Combo Of WiFi And Bookings Data
The Revenue Boosting Combo Of WiFi And Bookings Data 1536 868 Cate Triendl

Customer data is the key to feeding your marketing campaigns, driving repeat visits and increasing revenue. The more data and customer insights you can get, the bigger the knock-on effect. There…

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4 Easy Ways To Get Maximum Revenue From Upcoming Sports Events
4 Easy Ways To Get Maximum Revenue From Upcoming Sports Events 1536 868 Cate Triendl

According to the latest research from KAM media and FANZO, 22% of sports fans visit a pub to watch a game at least once a week. No doubt, live sports events…

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3 Clever Tools That Simplify How You Measure Marketing Results
3 Clever Tools That Simplify How You Measure Marketing Results 1536 868 Cate Triendl

If email open rates are falling out of favour, where should you turn to measure your marketing results? In the first part of this series, we introduced an alternative way to…

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The Secret To Mastering Your Google Reviews
The Secret To Mastering Your Google Reviews 1536 868 Cate Triendl

Customer reviews are the third most influential factor in Google’s local search algorithm. In the world of Google, reviews are seen as customers’ online word-of-mouth. They give your business a…

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How To Save Money On Your Digital Tech Tools
How To Save Money On Your Digital Tech Tools 1536 868 Cate Triendl

Over the past few years, hospitality businesses have been in a rush to get up to speed with all the tech tools the market has to offer. Many businesses, therefore,…

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How To Get Insight From Questionable Email Open Rates [Part 1]
How To Get Insight From Questionable Email Open Rates [Part 1] 1536 868 Cate Triendl

Digital marketing analytics have changed with the iOS15 Apple privacy protection update from last year. Emails are now counted as open once they’re received rather than actually opened and read in some…

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